Sorry, but: Sync Stinks

Yes, it's me *again*. But probably for the last time now. 

I'm sorry to say that, but PDesk's hotsync is a piece of completely 
broken crap. 

I absolutely understand that it's difficult to sync when there are 
changes for the same item on both sides or maybe if an item is moved 
in the tree on one side. 
But you do *not* have to do simultaneous changes or move an item to 
get a duplicate afterwards.
Every sync easily gave me *tons* of duplicates. Change a task priority 
on on the desktop, and you'll get a duplicate on the next sync. 
Not even perfect duplicates but hard-to-find-out ones. Sometimes it 
lost notes in the syncing process. Or I got a single (progress) task 
with the note, but without the subtasks and another without the note, 
but with the subtasks. But usually, for a task with a note I got a 
second one without the note. Or without the due date. Change the 
description of a task with subtasks, and you get a new single task 
with the new description, and another one with subtasks, but with the 
old description. Actually, it sometimes stubbornly refuses to accept 
changes for tasks with subtasks at all.

Please note that the outline was *only* ever changed on the desktop, 
it wasn't edited at all on the handheld. 

And then I went "back" to 0.8.5 from Beta 7 to which I downgraded 
before, but it didn't get any better. Add a note to a single task, get 
a duplicate (without note) on the next sync. Delete two duplicates, 
get one back. Try to change the description of a task with subtasks, 
maybe it will sync on the third try. But you'll get an additional one. 
Man, this was meant to be a project with about 100 subtasks. I don't 
think I can stand that. 

And you can't even set the sync to overwrite handheld or desktop, like 
with other conduits, which would be sufficient in my case. At this 
state, it would be better to forget the sync of individual items 
altogether and give users a mode to overwrite the files either on the 
desktop or the handheld. 

So, before you do *anything* else, please fix the broken sync. What 
else is a desktop "companion" good for than to let you conveniently 
edit the outline and sync to the handheld? 

BTW: This is on Windows NT 4 SP6a , but I don't think that that 
matters. And the behaviour of the GUI isn't better than it was on W2k. 

Oh, and when I opened one of my old outlines, I remembered (because I 
saw it again) that a sync had added due dates to undated tasks (i.e to 
half of my outline) way back then. That was Beta 6, but things don't 
seem to have improved.

Alex





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