Re: Review of HD1000 at Digital Producer. (Not entirelypositive)

It may well be a terrible review, but it certainly mirrors my 
experience with the piece of crap HD-1000. I have to reboot the !@#$%^& 
thing virtually every time I want to use it. It cannot remember the 
path to my networked (via Tbase100 Ether) from one session to another. 
Every time I turn it on it goes off looking for "music" on my hard 
drive. I DON"T HAVE ANY MUSIC ON MY COMPUTER! I don't use the Roku for 
music because I cannot STAND to listen to MP3s. If it just stayed in 
that mode for a few minutes, I wouldn't mind so much but it has to 
search the entire 160 gigs for "music" which doesn't exist. It takes 
seemingly HOURS. Its also slow, the remote is unresponsive, and the 
picture quality is not as good as I expected (even with 6megapixel 
source material). I' don't blame the reviewer, I'm not real happy with 
the HD1000 either and even less happy with Roku's almost non-existent 
technical/post sales support. Wished I'd read such a review before I 
dropped $300 on this all but worthless lump.....

George Graves

On May 27, 2004, at 5:07 PM, Jason Burroughs wrote:

> Wow that's a horrible review. I hope the roku team contact him, and 
> shame on
> him for not contacting them along the way. It sounds like he was using 
> old
> firmware or just had a bad box. Either way, he shouldn't have been 
> told to
> try 3rd party apps!! He should have reviewed it as a photo and mp3 
> viewer,
> with maybe a snippet about future possibilities.
>
> BUT, he was right on about a number of things including the crappy 
> signal
> from the remote, the sluggishness of the menus, lack of remembering 
> what
> directory you were in when browsing, and overall clumsiness of the gui.
>
> It would be a dramatically better product if the gui team did some 
> major
> work on improving the interface. My fear is that the next generation 
> roku
> (maybe with dvi, usb 2.0, and firewire) might be in the works, 
> preventing an
> aggressive sustaining engineering team from heavily tweaking the 
> hd1000.
>
> Jason
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Hamish 
> Guthrey
> Sent: Thursday, May 27, 2004 6:44 PM
> To: Roku List
> Subject: [Roku-tech] Review of HD1000 at Digital Producer. (Not
> entirelypositive)
>
> http://www.digitalproducer.com/articles/viewarticle.jsp?id=25831-0
>
>
> The reviewer clearly had alot of difficulty with the unit crashing, 
> and also
> commented that the response times were very slow, and that the 
> interface
> left much to be desired.
>
> I haven't yet played with an HD1000 myself, so I'm not in a position to
> comment on the issues raised here.  Is this maybe an earlier release 
> of the
> OS, or are these known bugs that are being addressed?
>
> I'm still keen to get one of these for my clients, based solely on the
> screensaver feature, and from having read this reveiw it seems the
> screensaver is not affected by the problems the reviewer had.
>
> Cheers,
> Hamish
>
>
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