Re: Review of HD1000 at Digital Producer. (Not entirelypositive)

$300 bucks is not that much George. If you bought this thing to get high 
def content then you've doubtless spent a great deal more on monitor and 
other electronics. Lighten up, you knew you were an early adopter but your 
acting like a late cycle dumb ass consumer...

Ray


At 07:44 PM 5/27/2004 -0700, you wrote:
>  NOT with my dime. When I spend $300 on something, I expect it to give me 
> my money's worth. Now if they want to upgrade me to a device that works 
> as advertised and finally give me what I thought I was paying for in the 
> first place, then that's another matter.
>
>George Graves
>
>
>On May 27, 2004, at 6:16 PM, Ray Nugent (rnugent) wrote:
>
>>I would agree that this first generation box suffers some serious flaws. 
>>The unit does not have enough memory to run both Linux and applications 
>>and this causes the box to lock up occasionally. Sounds like the only way 
>>to fix this is to release a new version of the box with more memory. The 
>>UI is a standard issue, release 1 UI and needs enhancing. Show me a new 
>>product that doesn't have this problem. I have to disagree on your 
>>assertions about support though. When my box had problems the development 
>>team was VERY responsive and one even CAME TO MY HOME to try and debug a 
>>problem (it ended up being my issue not Roku's). Give these guys a 
>>chance, they're on to something...
>>
>>Ray
>>
>>
>>At 05:33 PM 5/27/2004 -0700, George Graves wrote:
>>>It may well be a terrible review, but it certainly mirrors my experience 
>>>with the piece of crap HD-1000. I have to reboot the !@#$%^& thing 
>>>virtually every time I want to use it. It cannot remember the path to my 
>>>networked (via Tbase100 Ether) from one session to another. Every time I 
>>>turn it on it goes off looking for "music" on my hard drive. I DON"T 
>>>HAVE ANY MUSIC ON MY COMPUTER! I don't use the Roku for music because I 
>>>cannot STAND to listen to MP3s. If it just stayed in that mode for a few 
>>>minutes, I wouldn't mind so much but it has to search the entire 160 
>>>gigs for "music" which doesn't exist. It takes seemingly HOURS. Its also 
>>>slow, the remote is unresponsive, and the picture quality is not as good 
>>>as I expected (even with 6megapixel source material). I' don't blame the 
>>>reviewer, I'm not real happy with the HD1000 either and even less happy 
>>>with Roku's almost non-existent technical/post sales support. Wished I'd 
>>>read such a review before I dropped $300 on this all but worthless lump.....
>>>
>>>George Graves
>>>
>>>On May 27, 2004, at 5:07 PM, Jason Burroughs wrote:
>>>
>>>>Wow that's a horrible review. I hope the roku team contact him, and 
>>>>shame on
>>>>him for not contacting them along the way. It sounds like he was using old
>>>>firmware or just had a bad box. Either way, he shouldn't have been told to
>>>>try 3rd party apps!! He should have reviewed it as a photo and mp3 viewer,
>>>>with maybe a snippet about future possibilities.
>>>>
>>>>BUT, he was right on about a number of things including the crappy signal
>>>>from the remote, the sluggishness of the menus, lack of remembering what
>>>>directory you were in when browsing, and overall clumsiness of the gui.
>>>>
>>>>It would be a dramatically better product if the gui team did some major
>>>>work on improving the interface. My fear is that the next generation roku
>>>>(maybe with dvi, usb 2.0, and firewire) might be in the works, 
>>>>preventing an
>>>>aggressive sustaining engineering team from heavily tweaking the hd1000.
>>>>
>>>>Jason
>>>>
>>>>-----Original Message-----
>>>>From: [email protected]
>>>>[mailto:[email protected]] On Behalf Of Hamish Guthrey
>>>>Sent: Thursday, May 27, 2004 6:44 PM
>>>>To: Roku List
>>>>Subject: [Roku-tech] Review of HD1000 at Digital Producer. (Not
>>>>entirelypositive)
>>>>
>>>>http://www.digitalproducer.com/articles/viewarticle.jsp?id=25831-0
>>>>
>>>>
>>>>The reviewer clearly had alot of difficulty with the unit crashing, and 
>>>>also
>>>>commented that the response times were very slow, and that the interface
>>>>left much to be desired.
>>>>
>>>>I haven't yet played with an HD1000 myself, so I'm not in a position to
>>>>comment on the issues raised here.  Is this maybe an earlier release of the
>>>>OS, or are these known bugs that are being addressed?
>>>>
>>>>I'm still keen to get one of these for my clients, based solely on the
>>>>screensaver feature, and from having read this reveiw it seems the
>>>>screensaver is not affected by the problems the reviewer had.
>>>>
>>>>Cheers,
>>>>Hamish
>>>>
>>>>
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