The methods of service design = product design = brand design = methods of innovation?

Adi Tedjasaputra <[email protected]>
Newsgroups gmane.comp.hci.experiencedesign
Message-ID <[email protected]>
http://www.phptr.com/articles/printerfriendly.asp?p=392057

<snip>
The emerging emphasis on service does not negate the importance of 
products, but the new emphasis does require looking at products in a new 
way and reordering strategic priorities. *The methods of service design, 
product design, and brand design are all the same. They are the methods 
of innovation*. The challenge for companies is to first understand this 
interconnection, and then understand how to be innovative, rather than 
just talk about it.
</snip>

I wonder if anyone has any opinion about the methods of service design, 
product design and brand design in relation to innovation.

-- 
Adi B. Tedjasaputra

IT and User Experience Manager
TRANSLATE-EASY
:: RFID and Human-centred Design Innovation Centre in Asia ::
http://TRANSLATE-EASY.com

Menara Kadin Indonesia 30th Floor
Jl. Rasuna Said Block X-5, Kav 2-3
Jakarta 12950
INDONESIA

Direct. +45 - 20 27 77 53
Fax. +45 - 28 17 09 78



[Non-text portions of this message have been removed]



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