RE: User Experience Honeycomb

This diagram is fantastic, it combines business drivers (credible,
desirable, valuable in the center) with user needs (useful, usable,
accessible). 

A note about the U word: Since I came from a design background, I didn't
have the benefit of learning "user centered design" by the book. So I
always just thought that the term really meant "making things that
people want and can use" - sort of common sense. 

It's only semantics I suppose, but it seems like a shame that "usable"
means "passed usability testing" to so many people (and implies all the
baggage behind user centered design). I had always thought that "usable"
was a trait of a system arrived at by creative design based on a
thorough understanding of the audience, not the result of a technical
process. Creative common sense, not science. Then I learned about the
practice of user-centered design and usability testing.

The reason I mention this, is the "findable" section of the diagram. I
know Mr. Morville's practice deals with a lot of large taxonomies and
information architectures, so it's appropriate from that perspective.
However, I think it would be equally appropriate for "findable" to be
subsumed under "usable", if the latter word didn't have the overly
specific connotations associated with it. 


- Abel L. Lenz
- Director of User Experience, Founder
- New Tilt, Inc.
- 617.591.0400x205

 

-----Original Message-----
From: Peter Morville [mailto:[email protected]] 
Sent: Tuesday, June 22, 2004 9:32 AM
To: [email protected]
Subject: [AIGAExperienceDesign] User Experience Honeycomb

I've written a new article about user experience design featuring my
honeycomb diagram:

	http://semanticstudios.com/publications/semantics/000029.php

Feedback welcome.  Cheers!


Peter Morville
President, Semantic Studios
www.semanticstudios.com






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