Re: User Experience Honeycomb
Dave <[email protected]>
| Newsgroups | gmane.comp.hci.experiencedesign |
|---|---|
| Message-ID | <[email protected]> |
Isn't a big part of the question "what"? what is findable/usable. A findable site has little to do w/ a usable site. A findable site is one where the site itself can be found. A usable site is about a site that can be used, but you are already there. A findable object on teh other hand that is already part of a site, seems to me to be more akin to usable. HOwever, I do agree w/ Peter that findability properties specific to an object may not be relevant to the usability of the processes used for finding that object. I.e. different objects in the same system will have different qualities of findability. But the search engine, display methods, etc are all the same, no? The search engine is directly related to the usability of the system, but the object properties relates to the findability. Of course if "nothing" is findable, then the most usable system is not all that useful. I don't think we should think of these are absolute buckets, but as affinities of gravity around creating value for the stakeholders involved. -- dave ----- Original Message ----- From: Peter Morville <[email protected]> Date: Tue, 22 Jun 2004 11:50:30 -0400 Subject: RE: [AIGAExperienceDesign] User Experience Honeycomb To: [email protected] Karl, I'm not sure that usability/findability and competence/skillfullness are parallel. For systems where it's important to make that progression from novice to expert, I would add or swap in a hexagon for learnability. And I'd look closely at the learner-centered models from folks like Elliot Soloway: http://hi-ce.org/soft_modelit.html http://web.si.umich.edu/courses/people/faculty-detail.cfm?passID=100 Cheers! Peter Morville President, Semantic Studios www.semanticstudios.com -----Original Message----- From: Karl Long [mailto:[email protected]] Sent: Tuesday, June 22, 2004 10:09 AM To: [email protected] Subject: Re: [AIGAExperienceDesign] User Experience Honeycomb Yes, excellent job. I think Abel raises a valid point regarding findability. I¹ve often thought about usability being divided into two areas, competence and (for want of a better word) skillfulness. In other words once we have a system that helps people achieve competence with a system we then need to help them become skillfull. Skillfull might not be the right word, maybe its autonomy or learnability but it gets to the fundamental point that usability is not a binary, it is a scale that goes from competence to mastery. It seems that findability is, in this case that higher plane of usability? Thoughts? Anyway, thanks again for the thought leadership Peter. Karl -- blog: http://experiencecurve.com/competition/ network: http://www.ryze.com/?a=mrkook aim|yim: kar11ong - - - - A I G A E X P I E R I E N C E D E S I G N - - - - PURPOSE OF THE LIST: The objective of AIGA Experience Design is to build an interdisciplinary community of professionals who design for a world in which experiences are increasingly digital and connected. This list has been established as a forum for the exchange of information among community members. TO VIEW ARCHIVED MESSAGES: visit http://groups.yahoo.com/group/AIGAExperienceDesign ETIQUETTE: We ask that participants observe common principles of civility and e-mail etiquette in their postings. Specifically, it is more appropriate to challenge ideas than individuals, and the list should *not* be used for personal communications, self-promotion, commercial solicitations or job postings. 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