RE: User Experience Honeycomb

Karl,

I'm not sure that usability/findability and competence/skillfullness are
parallel.  For systems where it's important to make that progression
from novice to expert, I would add or swap in a hexagon for
learnability.  And I'd look closely at the learner-centered models from
folks like Elliot Soloway:

	http://hi-ce.org/soft_modelit.html

	
http://web.si.umich.edu/courses/people/faculty-detail.cfm?passID=100

Cheers!


Peter Morville
President, Semantic Studios
www.semanticstudios.com


-----Original Message-----
From: Karl Long [mailto:[email protected]] 
Sent: Tuesday, June 22, 2004 10:09 AM
To: [email protected]
Subject: Re: [AIGAExperienceDesign] User Experience Honeycomb


Yes, excellent job.

I think Abel raises a valid point regarding findability.

I¹ve often thought about usability being divided into two areas,
competence and (for want of a better word) skillfulness. In other words
once we have a system that helps people achieve competence with a system
we then need to help them become skillfull. Skillfull might not be the
right word, maybe its autonomy or learnability but it gets to the
fundamental point that usability is not a binary, it is a scale that
goes from competence to mastery.

It seems that findability is, in this case that higher plane of
usability? Thoughts?

Anyway, thanks again for the thought leadership Peter.

Karl


--
blog: http://experiencecurve.com/competition/
network: http://www.ryze.com/?a=mrkook
aim|yim: kar11ong





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