Re: User Experience Honeycomb

Yes, excellent job.

I think Abel raises a valid point regarding findability.

I¹ve often thought about usability being divided into two areas,  competence
and (for want of a better word) skillfulness. In other words once we have a
system that helps people achieve competence with a system we then need to
help them become skillfull. Skillfull might not be the right word, maybe its
autonomy or learnability but it gets to the fundamental point that usability
is not a binary, it is a scale that goes from competence to mastery.

It seems that findability is, in this case that higher plane of usability?
Thoughts?

Anyway, thanks again for the thought leadership Peter.

Karl


--
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On 6/22/04 9:10 AM, "Abel Lenz" <[email protected]> wrote:

> This diagram is fantastic, it combines business drivers (credible,
> desirable, valuable in the center) with user needs (useful, usable,
> accessible). 
> 
> A note about the U word: Since I came from a design background, I didn't
> have the benefit of learning "user centered design" by the book. So I
> always just thought that the term really meant "making things that
> people want and can use" - sort of common sense.
> 
> It's only semantics I suppose, but it seems like a shame that "usable"
> means "passed usability testing" to so many people (and implies all the
> baggage behind user centered design). I had always thought that "usable"
> was a trait of a system arrived at by creative design based on a
> thorough understanding of the audience, not the result of a technical
> process. Creative common sense, not science. Then I learned about the
> practice of user-centered design and usability testing.
> 
> The reason I mention this, is the "findable" section of the diagram. I
> know Mr. Morville's practice deals with a lot of large taxonomies and
> information architectures, so it's appropriate from that perspective.
> However, I think it would be equally appropriate for "findable" to be
> subsumed under "usable", if the latter word didn't have the overly
> specific connotations associated with it.
> 
> 
> - Abel L. Lenz
> - Director of User Experience, Founder
> - New Tilt, Inc.
> - 617.591.0400x205
> 
>  
> 
> -----Original Message-----
> From: Peter Morville [mailto:[email protected]]
> Sent: Tuesday, June 22, 2004 9:32 AM
> To: [email protected]
> Subject: [AIGAExperienceDesign] User Experience Honeycomb
> 
> I've written a new article about user experience design featuring my
> honeycomb diagram:
> 
>       http://semanticstudios.com/publications/semantics/000029.php
> 
> Feedback welcome.  Cheers!
> 
> 
> Peter Morville
> President, Semantic Studios
> www.semanticstudios.com
> 
> 
> 
> 



[Non-text portions of this message have been removed]



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