Re: User Experience Honeycomb

Ahh, on reading the article some more I came across a phrase that makes me
think we are really looking at this with very different lenses:

    ³I realized some time ago that while "information architect" describes
my profession, findability defines my passion.²

So let me reposition my feedback and say that I think helping users get
better at using a system, becoming more skillful, is an important part of
user experience.

Best,

Karl



On 6/22/04 10:50 AM, "Peter Morville" <[email protected]> wrote:

> Karl,
> 
> I'm not sure that usability/findability and competence/skillfullness are
> parallel.  For systems where it's important to make that progression
> from novice to expert, I would add or swap in a hexagon for
> learnability.  And I'd look closely at the learner-centered models from
> folks like Elliot Soloway:
> 
>       http://hi-ce.org/soft_modelit.html
> 
>       
> http://web.si.umich.edu/courses/people/faculty-detail.cfm?passID=100
> 
> Cheers!
> 
> 
> Peter Morville
> President, Semantic Studios
> www.semanticstudios.com
> 
> 
> -----Original Message-----
> From: Karl Long [mailto:[email protected]]
> Sent: Tuesday, June 22, 2004 10:09 AM
> To: [email protected]
> Subject: Re: [AIGAExperienceDesign] User Experience Honeycomb
> 
> 
> Yes, excellent job.
> 
> I think Abel raises a valid point regarding findability.
> 
> I¹ve often thought about usability being divided into two areas,
> competence and (for want of a better word) skillfulness. In other words
> once we have a system that helps people achieve competence with a system
> we then need to help them become skillfull. Skillfull might not be the
> right word, maybe its autonomy or learnability but it gets to the
> fundamental point that usability is not a binary, it is a scale that
> goes from competence to mastery.
> 
> It seems that findability is, in this case that higher plane of
> usability? Thoughts?
> 
> Anyway, thanks again for the thought leadership Peter.
> 
> Karl
> 
> 
> --
> blog: http://experiencecurve.com/competition/
> network: http://www.ryze.com/?a=mrkook
> aim|yim: kar11ong
> 

--
blog: http://experiencecurve.com/competition/
network: http://www.ryze.com/?a=mrkook
aim|yim: kar11ong




[Non-text portions of this message have been removed]



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