RE: Good Account Manager Advice?
"Green, Kelvin" <[email protected]>
| Newsgroups | gmane.comp.hci.experiencedesign |
|---|---|
| Message-ID | <[email protected]> |
Primer book on account management: Brain Surgery for Suits: 56 Things Every Account Person Should Know by Robert Solomon, Mike Slosberg, Richard Cline (c) 2000 A more weighty book on account management: The Trusted Advisor by David H. Maister, Charles H. Green, Robert M. Galford (c) 2000 K! ________________________________ From: Peter March [mailto:[email protected]] Sent: Thursday, August 26, 2004 1:04 PM To: [email protected] Subject: [AIGAExperienceDesign] Good Account Manager Advice? Hey AIGAers! My position at work is being redefined. I'll now be doing less design and more account manager duties. The trouble is, I've never really played that role before. Can anyone recommend some good on-line or off-line resources I can reference to start off on the right foot? Book titles would be great if you have any. Thanks, Peter _______________________________ Do you Yahoo!? Win 1 of 4,000 free domain names from Yahoo! Enter now. http://promotions.yahoo.com/goldrush - - - - A I G A E X P I E R I E N C E D E S I G N - - - - PURPOSE OF THE LIST: The objective of AIGA Experience Design is to build an interdisciplinary community of professionals who design for a world in which experiences are increasingly digital and connected. This list has been established as a forum for the exchange of information among community members. TO VIEW ARCHIVED MESSAGES: visit http://groups.yahoo.com/group/AIGAExperienceDesign ETIQUETTE: We ask that participants observe common principles of civility and e-mail etiquette in their postings. Specifically, it is more appropriate to challenge ideas than individuals, and the list should *not* be used for personal communications, self-promotion, commercial solicitations or job postings. JOB POSTINGS: Please post job listings on AIGA Design Jobs http://www.aiga.org/designjobs TO UNSUBSCRIBE: Send e-mail to [email protected] MORE INFORMATION: http://experiencedesign.aiga.org Yahoo! Groups Sponsor ADVERTISEMENT click here <http://us.ard.yahoo.com/SIG=1292bflcm/M=298184.5285298.6392945.3001176/ D=groups/S=1706023851:HM/EXP=1093639698/A=2319498/R=0/SIG=11thfntfp/*htt p://www.netflix.com/Default?mqso=60185352&partid=5285298> <http://us.adserver.yahoo.com/l?M=298184.5285298.6392945.3001176/D=group s/S=:HM/A=2319498/rand=682180050> ________________________________ Yahoo! Groups Links * To visit your group on the web, go to: http://groups.yahoo.com/group/AIGAExperienceDesign/ * To unsubscribe from this group, send an email to: [email protected] <mailto:[email protected]?subject=Unsubsc ribe> * Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service <http://docs.yahoo.com/info/terms/> . [Non-text portions of this message have been removed] ------------------------ Yahoo! Groups Sponsor --------------------~--> Make a clean sweep of pop-up ads. Yahoo! Companion Toolbar. Now with Pop-Up Blocker. Get it for free! http://us.click.yahoo.com/L5YrjA/eSIIAA/yQLSAA/ru9rlB/TM --------------------------------------------------------------------~-> - - - - A I G A E X P I E R I E N C E D E S I G N - - - - PURPOSE OF THE LIST: The objective of AIGA Experience Design is to build an interdisciplinary community of professionals who design for a world in which experiences are increasingly digital and connected. This list has been established as a forum for the exchange of information among community members. TO VIEW ARCHIVED MESSAGES: visit http://groups.yahoo.com/group/AIGAExperienceDesign ETIQUETTE: We ask that participants observe common principles of civility and e-mail etiquette in their postings. Specifically, it is more appropriate to challenge ideas than individuals, and the list should *not* be used for personal communications, self-promotion, commercial solicitations or job postings. JOB POSTINGS: Please post job listings on AIGA Design Jobs http://www.aiga.org/designjobs TO UNSUBSCRIBE: Send e-mail to [email protected] MORE INFORMATION: http://experiencedesign.aiga.org Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/AIGAExperienceDesign/ <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/