Re: Good Account Manager Advice?

I wholeheartedly recommend all of Maister's books. Trusted Advisor and 
True Professionalism are good reads.

www.davidmaister.com

In particular, look at this resource which puts you in the shoes of 
your client/buyer

-Anson

On 26-Aug-04, at 11:04 AM, Peter March wrote:

> Hey AIGAers!
>
> My position at work is being redefined. I'll now be
> doing less design and more account manager duties.
>
> The trouble is, I've never really played that role
> before. Can anyone recommend some good on-line or
> off-line resources I can reference to start off on the
> right foot? Book titles would be great if you have
> any.
>
> Thanks,
>
> Peter
>
>
> 		
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---------------------------------------------------------------
Anson Lee
Director, Communications
Principal

Karo Design Vancouver, Inc.
#308 - 611 Alexander St. Vancouver BC V6A 1E1
Tel. 604-255-6100 Fax. 604-255-3800

Designing Competitive Advantage

http://www.karo.com



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- - - - A I G A  E X P I E R I E N C E  D E S I G N - - - -

PURPOSE OF THE LIST:  The objective of AIGA Experience Design is to build an interdisciplinary community of professionals who design for a world in which experiences are increasingly digital and connected. This list has been established as a forum for the exchange of information among community members.

TO VIEW ARCHIVED MESSAGES: visit http://groups.yahoo.com/group/AIGAExperienceDesign

ETIQUETTE: We ask that participants observe common principles of civility and e-mail etiquette in their postings. Specifically, it is more appropriate to challenge ideas than individuals, and the list should *not* be used for personal communications, self-promotion, commercial solicitations or job postings.

JOB POSTINGS: Please post job listings on AIGA Design Jobs http://www.aiga.org/designjobs

TO UNSUBSCRIBE: Send e-mail to [email protected]

MORE INFORMATION: http://experiencedesign.aiga.org
 
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