Re: Calendar syncing issues

On 14 Apr 2016 05:35, "John H. Bennett III" <[email protected]>
wrote:
>
>  Quoting [email protected]:
>
>
>>
>>      -------- Original message --------
>>    From: Michael J Rubinsky <[email protected]>
>>    Date: 4/5/16 8:11 AM (GMT-06:00)
>>    To: [email protected]
>>    Subject: Re: [kronolith] Calendar syncing issues
>>
>>
>> Quoting Michael J Rubinsky <[email protected]>:
>>
>>> Quoting Michael J Rubinsky <[email protected]>:
>>>
>>>> Re-adding the mailing list in CC for the remainder of the discussion.
>>>>
>>>> Quoting John H. Bennett III <[email protected]>:
>>>>
>>>>> Quoting Michael J Rubinsky <[email protected]>:
>>>>>
>>>>>> Quoting John H. Bennett III <[email protected]>:
>>>>>>
>>>>>>> Quoting Michael J Rubinsky <[email protected]>:
>>>>>>>
>>>>>>>> Quoting John H. Bennett III <[email protected]>:
>>>>>>>>
>>>>>>>>> Hello all,
>>>>>>>>>
>>>>>>>>> I am having an issue getting my calendar to sync, correctly.
>>>>>>>>> If I add an event using kronolith, then that event won't sync
>>>>>>>>> to my mobile device.  I will still get the event reminder, and
>>>>>>>>> the event will be shown in the daily agenda email.  If I add
>>>>>>>>> an event using my mobile, then that event will sync just fine
>>>>>>>>> to kronolith.  I've no idea how this get into this state.
>>>>>>>>> Things had been working just fine until the last set of
>>>>>>>>> updates, but I'm not sure if those updates are really the cause.
>>>>>>>>>
>>>>>>>>> If it will help, I can provide a sync log showing when I add
>>>>>>>>> an event to my phone, then sync, and when I add with kronolith
>>>>>>>>> and sync, which hopefully would show something.
>>>>>>>>>
>>>>>>>>> I appreciate whatever help can be given to me.
>>>>>>>>
>>>>>>>>
>>>>>>>> You don't mention what protocol you are using to synchronize.
>>>>>>>>
>>>>>>>>>
>>>>>>>>> Thank you,
>>>>>>>>>
>>>>>>>>> John
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> kronolith mailing list
>>>>>>>>> Frequently Asked Questions: http://wiki.horde.org/FAQ
>>>>>>>>> To unsubscribe, mail: [email protected]
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> mike
>>>>>>>> The Horde Project
>>>>>>>> http://www.horde.org
>>>>>>>> https://www.facebook.com/hordeproject
>>>>>>>> https://www.twitter.com/hordeproject
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> I'm sorry about that.  I am using Activesync.  My mobile device
>>>>>>> is a Galaxy S6, with Android 6.0.1, Android security patch level
>>>>>>> February 1, 2016.
>>>>>>
>>>>>>
>>>>>> Then, yes. Please provide a synclog showing both a successful and
>>>>>> unsuccessful attempt.
>>>>>>
>>>>>>
>>>>>>> Part of my horde/conf.php
>>>>>>> $conf['activesync']['params']['driverconfig'] = 'horde';
>>>>>>> $conf['activesync']['storage'] = 'Sql';
>>>>>>> $conf['activesync']['emailsync'] = true;
>>>>>>> $conf['activesync']['version'] = '14.1';
>>>>>>> $conf['activesync']['auth']['type'] = 'basic';
>>>>>>> $conf['activesync']['autodiscovery'] = 'user';
>>>>>>> $conf['activesync']['outlookdiscovery'] = false;
>>>>>>> $conf['activesync']['ping']['heartbeatmin'] = 60;
>>>>>>> $conf['activesync']['ping']['heartbeatmax'] = 2700;
>>>>>>> $conf['activesync']['ping']['heartbeatdefault'] = 480;
>>>>>>> $conf['activesync']['ping']['deviceping'] = true;
>>>>>>> $conf['activesync']['ping']['waitinterval'] = 5;
>>>>>>> $conf['activesync']['enabled'] = true;
>>>>>>> $conf['activesync']['logging']['type'] = false;
>>>>>>>
>>>>>>> John
>>>>>>>
>>>>>>> --
>>>>>>> kronolith mailing list
>>>>>>> Frequently Asked Questions: http://wiki.horde.org/FAQ
>>>>>>> To unsubscribe, mail: [email protected]
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> mike
>>>>>> The Horde Project
>>>>>> http://www.horde.org
>>>>>> https://www.facebook.com/hordeproject
>>>>>> https://www.twitter.com/hordeproject
>>>>>
>>>>>
>>>>> Hi Mike,
>>>>>
>>>>> Thank you for looking at the sync log.  2 files attached.  The
>>>>> first file, I added event on my phone, then did a sync.  It shows
>>>>> up on my personal calendar.  Second file done on Kronolith, event
>>>>> doesn't show up.  None of the previous events I had on my personal
>>>>> calendar are showing up.  One recurring event I've had on there
>>>>> for close to 2 years.
>>>>
>>>>
>>>>
>>>> This is weird:
>>>>
>>>> 016-04-04T23:01:49-05:00 INFO: [2596] Initializing message diff
>>>> engine for Ab2ed48a2 (@Tasks@)
>>>> 2016-04-04T23:01:49-05:00 INFO: [2596]
>>>> Horde_Core_ActiveSync_Driver::getSyncStamp(@Tasks@, 42915);
>>>> 2016-04-04T23:01:49-05:00 INFO: [2596] Using SYNCSTAMP 42915 for
Ab2ed48a2.
>>>> 2016-04-04T23:01:49-05:00 INFO: [2596]
>>>> Horde_Core_ActiveSync_Driver::getServerChanges(@Tasks@, 42915,
>>>> 42915, 1452571309, 0, 1, 100, )
>>>>
>>>> Somehow the collection id of Ab2ed48a2 is supposed to be for your
>>>> calendar, but it is being translated server side in some places as
>>>> tasks. This would definitely cause problems, as it is causing Horde
>>>> to poll Nag for changes when it should be polling Kronolith. I will
>>>> have to look into this further to see how this could have happened.
>>>
>>>
>>>
>>> The synckey that is being requested by the client for the Calendar
>>> collection is present in your syncCache attached to two different
>>> collections - both the Tasks and Calendar. I would need to see the
>>> log when this actually happened to see when the duplicate sync key
>>> was added, but it is most likely a client issue - sending the wrong
>>> synckey during a request which corrupted the synccache. I will look
>>> to add code to catch this case and reset the state.
>>
>>
>> I forgot to ask what state storage backend is in use, SQL or Mongo?
>>
>> --
>> mike
>> The Horde Project
>> http://www.horde.org
>> https://www.facebook.com/hordeproject
>> https://www.twitter.com/hordeproject
>>
>> --
>> kronolith mailing list
>> Frequently Asked Questions: http://wiki.horde.org/FAQ
>> To unsubscribe, mail: [email protected]
>>   I'm using SQL.
>>
>>   Thank you,
>>
>>   John
>
>
> Is there anything else you need from me for this?  No matter what I do, I
can't get things working as they were, so I'm  asking before I delete the
account from my device and the activesync devices from horde.

Frankly those are my first two synch issue trouble-shooting synch issues.
Not the last resort.

Simon
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