Re: Some contacts will not update

Quoting Simon Brereton <[email protected]>:

> Hi
>
> I have a few contacts that just refuse to update.  One is a few months
> old, one is a few years old.  Neither have any special characters or
> anything weird as far as I can see.  Using the web interface, if I try
> to add or change a field, the change is accepted, but as soon as I go
> back into the contact the new/edited data is not there.
>
> If I use an ActiveSync device the data is shown on the device for a
> while (until the next ping, I guess) and then disappears - although
> this can take up to 12 hours.  However, it never shows up in the
> backend.
>
> Any ideas?  What sort of debugging do you need?  There appears nothing
> relevant in the horde.log.  Nor anything that I can see in the
> mysql.log

So you are saying that using only the web interface of Turba, certain  
contacts will not retain changes made to them? I assume from your  
comment about the mysql.log that this is a sql backed source? Do you  
see the update taking place in the mysql log? If not, make sure error  
reporting is high enough and check the web server's error log as well.

Otherwise, you can look in Turba_Driver_Sql::_save() to see (1) if  
this method is ever called and (2) what data is being saved, and (3)  
if this save is reported as successful.

For the ActiveSync changes, you might see something useful in the  
synclog if there was some failure in the update process.

-- 
mike

The Horde Project (www.horde.org)
[email protected]

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