Re: Re: using whups as troubleshooting database

Quoting Jan Schneider <[email protected]>:

>> You're right, I was a bit unspecific. My question is more "Who is
>> notified on which action". The creator of the ticket on every update.
>> The person the ticket is assigned to? Any queue admin? On every update
>> or just on specific changes?
>
> AFAIK, queue admins are only notified if the ticket is created, ticket
> creators on every update, and ticket assignees depending on how they
> configured notification emails in their options.

Plus there's the ticket_listeners table, which still needs a UI.

-chuck

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Quincy Adams
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