Re: New Feature in WHUPS

"Manilal K M" <[email protected]> Fri, 16 Jun 2006 11:38:57 +0530
Newsgroups gmane.comp.horde.whups
Message-ID <[email protected]>
then also, all the Queues will appear in a single list, right?
regards
Manilal

On 15/06/06, Jared Greenwald <[email protected]> wrote:
> I had something like this in my horde/whups install.  I just named the
> more in-depth queues with a more descriptive name, like Technical -
> Sys Admin or something like that, so people can just pick from a
> single list.  Not sure if that's as desirable for you, but just a
> thought.
>
> -Jared
>
> On 6/15/06, Manilal K M <[email protected]> wrote:
> > Hello all,
> >    I have installed and tested whups for my company. I would like to
> > have a feature in whups. I wish to select the Queue Type from the list
> > and then the Queue Name.
> > For Example we have different types of tickets like Technical,
> > Business, Administration etc..
> > The Queue Type: Technical will have Queues like *System Administration
> > Tasks*, *Networking Issues* etc.. Once the Queue Type is selected, it
> > will list out only the corresponding Queues. So this will reduce the
> > length of Select box in which Queues appear.
> > Will such a feature makes sense for whups?
> >
> > regards
> > Manilal
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