Re: New Feature in WHUPS

Zitat von Manilal K M <[email protected]>:

> Hello all,
>   I have installed and tested whups for my company. I would like to
> have a feature in whups. I wish to select the Queue Type from the list
> and then the Queue Name.
> For Example we have different types of tickets like Technical,
> Business, Administration etc..
> The Queue Type: Technical will have Queues like *System Administration
> Tasks*, *Networking Issues* etc.. Once the Queue Type is selected, it
> will list out only the corresponding Queues. So this will reduce the
> length of Select box in which Queues appear.
> Will such a feature makes sense for whups?

No. You want to use types as sub-queues, but that's not their purpose.  
Also, why don't you switch the meaning of queues and types instead.  
Set your queues to Business, Administration, etc.

Jan.

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