Re: User Documentation Survey

David -

 

How do we get a copy of your results, both past and this current survey?

 

Robert 
Fellow of the Communication Research Institute
http://www.communication.org.au <http://www.communication.org.au> 

visit my information design blog:
http://informationdesigndoc.blogspot.com/


NEPS LLC
12 Manor Parkway
Salem, NH 03079
603.314.5600 - main
603.314.5665 - direct
FAX: 603-314.5699

<http://www.communication.org.au/>  

________________________________

From: [email protected]
[mailto:[email protected]] On Behalf Of
David Farbey
Sent: Wednesday, September 09, 2009 9:33 AM
To: [email protected]
Subject: InfoD-Cafe: User Documentation Survey

 

I've just launched my latest user documentation survey which you can
find at http://tiny.cc/smgkc

Please do take part (it will only take you five minutes), and please
pass this invitation on to anyone who might be interested. I'd like to
get feedback from people who use the user documentation that comes with
gadgets and software, as well as from people who create the
documentation.

I have carried out similar surveys in 1999, 2003, and 2008, and I have
included some comparative results in presentations I have given recently
at various industry events (including the Information Design conference
in Greenwich earlier this year). This is an informal survey, and has no
pretensions to scientific rigour, but I think it does help identify some
trends.

Thanks very much,

David Farbey 

-- 
David Farbey MA FISTC MBCS - London UK 
[email protected] 
Technical Communication and Information Design Consultant
Authorised Reseller for DITA Exchange
Office: 0844 561 0742 (UK callers only)
Mobile: 07879 005 946 
Web site and Blog <http://www.farbey.co.uk>    Twitter
<http://twitter.com/dfarb>   LinkedIn
<http://www.linkedin.com/in/informationdesign>  
***********************************************
This email is for the attention of the addressee(s) only and may be
confidential.
Any unauthorised copying, disclosure or distribution of the confidential
content 
of this email is strictly forbidden.
Legal Information:
David Farbey trades as Dannywell Ltd., a company 
registered in England, Registration No. 05167878
Registered Office: Suite 2, Fountain House, 1A Elm Park,
Stanmore, Middlesex, HA7 4AU, UK
VAT Registration No. GB 843 2005 64
***********************************************

___________________________________________________________________

Use the following address to post a message to all subscribers: 
 [email protected]

To subscribe, unsubscribe or change your options, visit:
 http://list.InformationDesign.org/mailman/listinfo/infodesign-cafe

For all Information Design matters:
 http://InformationDesign.org

Problems? Write to:
 [email protected]
___________________________________________________________________