Re: User Documentation Survey

Hi Robert,

Thanks for your interest.

I'd be happy to forward a copy of my recent presentation (as a PDF) to 
anyone who is interested. (Email me at [email protected]) I suppose I 
should really write up something more formal in the future.

David

Robert Linsky wrote:
>
> David --
>
>  
>
> How do we get a copy of your results, both past and this current survey?
>
>  
>
> **Robert**
> Fellow of the Communication Research 
> Institute http://www.communication.org.au
>
> visit my information design blog: 
> http://informationdesigndoc.blogspot.com/
>
>
> NEPS LLC
> 12 Manor Parkway
> Salem, NH 03079
> 603.314.5600 - main
> 603.314.5665 - direct
> FAX: 603-314.5699
>
>  
>
> ------------------------------------------------------------------------
>
> *From:* [email protected] 
> [mailto:[email protected]] *On Behalf 
> Of *David Farbey
> *Sent:* Wednesday, September 09, 2009 9:33 AM
> *To:* [email protected]
> *Subject:* InfoD-Cafe: User Documentation Survey
>
>  
>
> I've just launched my latest user documentation survey which you can 
> find at http://tiny.cc/smgkc
>
> Please do take part (it will only take you five minutes), and please 
> pass this invitation on to anyone who might be interested. I'd like to 
> get feedback from people who use the user documentation that comes 
> with gadgets and software, as well as from people who create the 
> documentation.
>
> I have carried out similar surveys in 1999, 2003, and 2008, and I have 
> included some comparative results in presentations I have given 
> recently at various industry events (including the Information Design 
> conference in Greenwich earlier this year). This is an informal 
> survey, and has no pretensions to scientific rigour, but I think it 
> does help identify some trends.
>
> Thanks very much,
>
> David Farbey
>
> -- 
> David Farbey MA FISTC MBCS - London UK
> [email protected] <mailto:[email protected]>
> Technical Communication and Information Design Consultant
> /Authorised Reseller for DITA Exchange/
> Office: 0844 561 0742 (UK callers only)
> Mobile: 07879 005 946
> Web site and Blog <http://www.farbey.co.uk>   Twitter 
> <http://twitter.com/dfarb>  LinkedIn 
> <http://www.linkedin.com/in/informationdesign>
> ***********************************************
> /This email is for the attention of the addressee(s) only and may be 
> confidential.
> Any unauthorised copying, disclosure or distribution of the 
> confidential content
> of this email is strictly forbidden.
> Legal Information:
> David Farbey trades as Dannywell Ltd., a company
> registered in England, Registration No. 05167878
> Registered Office: Suite 2, Fountain House, 1A Elm Park,
> Stanmore, Middlesex, HA7 4AU, UK
> VAT Registration No. GB 843 2005 64/
> ***********************************************
>
> ------------------------------------------------------------------------
>
> ___________________________________________________________________
>
> Use the following address to post a message to all subscribers: 
>  [email protected]
>
> To subscribe, unsubscribe or change your options, visit:
>  http://list.InformationDesign.org/mailman/listinfo/infodesign-cafe
>
> For all Information Design matters:
>  http://InformationDesign.org
>
> Problems? Write to:
>  [email protected]
> ___________________________________________________________________
>   

-- 
David Farbey MA FISTC MBCS - London UK
[email protected] <mailto:[email protected]>
Technical Communication and Information Design Consultant
/Authorised Reseller for DITA Exchange/
Office: 0844 561 0742 (UK callers only)
Mobile: 07879 005 946
Web site and Blog <http://www.farbey.co.uk>   Twitter 
<http://twitter.com/dfarb>  LinkedIn 
<http://www.linkedin.com/in/informationdesign>
***********************************************
/ This email is for the attention of the addressee(s) only and may be 
confidential.
Any unauthorised copying, disclosure or distribution of the confidential 
content
of this email is strictly forbidden.
Legal Information:
David Farbey trades as Dannywell Ltd., a company
registered in England, Registration No. 05167878
Registered Office: Suite 2, Fountain House, 1A Elm Park,
Stanmore, Middlesex, HA7 4AU, UK
VAT Registration No. GB 843 2005 64/
***********************************************

___________________________________________________________________

Use the following address to post a message to all subscribers: 
 [email protected]

To subscribe, unsubscribe or change your options, visit:
 http://list.InformationDesign.org/mailman/listinfo/infodesign-cafe

For all Information Design matters:
 http://InformationDesign.org

Problems? Write to:
 [email protected]
___________________________________________________________________