Re: ForgottenPasswordPortlet Problem
Drazen Kozic <[email protected]> Tue, 28 Jan 2014 07:43:17 +0100
| Newsgroups | gmane.comp.jakarta.jetspeed.user |
|---|---|
| Message-ID | <[email protected]> |
We did not resolve the problem. It would be nice if you send me updated jar file. Thanks. On 28.01.2014 01:18 AM, David S Taylor wrote: > Did you ever get this resolved? I can send you an updated jar file > with more debug information so we can see exactly what is happening. > Let me know.. > > -- > David S Taylor > CEO, Bluesunrise > 707 529-9194 > [email protected] <mailto:[email protected]> > > > > On Tue, Jan 14, 2014 at 10:34 PM, Drazen Kozic <[email protected] > <mailto:[email protected]>> wrote: > > Yes, we are running Jetspeed on linux server. I checked > availability of port 25 on 95.140.120.85 <tel:95.140.120.85> from > that linux server. Everything seems fine. From Jetspeed linux > server I did: > > telnet 95.140.120.85 <tel:95.140.120.85> 25 > Trying 95.140.120.85 <tel:95.140.120.85>... > Connected to mail.asw.eu <http://mail.asw.eu> (95.140.120.85 > <tel:%2895.140.120.85>). > Escape character is '^]'. > 220 mail.asw.eu <http://mail.asw.eu> ESMTP Postfix > > > On 11.01.2014 17:44 PM, David S Taylor wrote: >> > You mention ssh as the way to check host. Can you give me a hint? >> >> Just ssh out to the machine where Jetspeed is runnng, and type >> the telnet command >> >> Are you running Jetspeed on a Linux server? I am saying that port >> 25 on 95.140.120.85 <tel:95.140.120.85> may be blocked to the >> Jetspeed server, but not to the computer where you typed telnet >> command from in the example above >> >> >> -- >> David S Taylor >> CEO, Bluesunrise >> 707 529-9194 >> [email protected] <mailto:[email protected]> >> >> >> >> On Fri, Jan 10, 2014 at 11:00 PM, Drazen Kozic >> <[email protected] <mailto:[email protected]>> wrote: >> >> Mail server availability is the very first thing we checked. >> >> telnet 95.140.120.85 <tel:95.140.120.85> 25 >> Trying 95.140.120.85 <tel:95.140.120.85>... >> Connected to mail.asw.eu <http://mail.asw.eu> (95.140.120.85 >> <tel:%2895.140.120.85>). >> Escape character is '^]'. >> 220 mail.asw.eu <http://mail.asw.eu> ESMTP Postfix >> >> According to response above we concluded that mail server is >> responsive. You mention ssh as the way to check host. Can you >> give me a hint? >> Also, we tried to find anything suspicious in mail server >> logs. Nothing found there. >> As I said in my initial post, on that portal we have portlet >> application that sends e-mails thru the same email server. No >> problems at all. >> >> >> >> On 10.01.2014 21:39 PM, David S Taylor wrote: >>> I could reproduce it, by entering your email address into >>> the Forgotten password field. And you are right, it hangs >>> for 20 seconds or so. I think your mail server is not >>> accessible from your jetspeed server. Try sshing to the host >>> running jetspeed, and telnet to the mail server >>> >>> telnet 95.140.120.85 <tel:95.140.120.85> 25 >>> >>> >>> >>> >>> >>> On Fri, Jan 10, 2014 at 12:18 PM, Drazen Kozic >>> <[email protected] <mailto:[email protected]>> wrote: >>> >>> Regarding reproducing problem, the portal is available >>> at http://asw.eu/jetspeed/portal/, so you can play with it. >>> >>> On 10.01.2014 17:47, David S Taylor wrote: >>>> Seems the stack trace is not logged, so there will be >>>> nothing in the log files. (I"ll fix that in trunk) Its >>>> getting the exception down in Spring Frameworks Mail >>>> Sender. Im wondering if maybe the "to" field is not >>>> filled out. Can you try to reproduce it using a test >>>> account? Also, make sure your send mail server is >>>> running and operational (you said there was a 15 second >>>> time out) >>>> >>>> -- >>>> David S Taylor >>>> CEO, Bluesunrise >>>> 707 529-9194 >>>> [email protected] <mailto:[email protected]> >>>> >>>> >>>> >>>> On Fri, Jan 10, 2014 at 6:42 AM, Drazen Kozic >>>> <[email protected] <mailto:[email protected]>> wrote: >>>> >>>> Hi David, >>>> >>>> Thanks for quick response. >>>> I already searched for stack trace in catalina.out, >>>> jetspeed.log and other log files in logs folder, >>>> but could not find anything. On the screen, user >>>> just got message in portlet window: >>>> >>>> [Failed to send password:java.lang.ArrayIndexOutOfBoundsException] >>>> >>>> I forgot to mention: we are using Jestspeed 2.2.1. >>>> >>>> >>>> >>>> On 10.01.2014 14:59 PM, David Sean Taylor wrote: >>>>> Could you send the full stack trace... >>>>> >>>>>> On Jan 10, 2014, at 1:20 AM, Drazen Kozic<[email protected]> <mailto:[email protected]> wrote: >>>>>> >>>>>> Hi, >>>>>> >>>>>> I have installed several instances of Jetspeed 2.2.1 without any problem. So, I am very familiar with it. >>>>>> Now, we are facing with ForgottenPasswordProblem. >>>>>> When the user clicks on Request New Password button, after delay of 10-15 seconds, he receives following message: >>>>>> [Failed to send password:java.lang.ArrayIndexOutOfBoundsException] >>>>>> >>>>>> We think, that problem is not related to network, firewall, SMTP and similar. On that Jetspeed instance we have portlet application that sends emails without any problems. >>>>>> >>>>>> Any help is appreciated. >>>>>> >>>>>> Environment: >>>>>> OS: Red Hat Enterprise Linux Server release 5.4 (Tikanga) >>>>>> >>>>>> java version "1.6.0_20" >>>>>> Java(TM) SE Runtime Environment (build 1.6.0_20-b02) >>>>>> Java HotSpot(TM) 64-Bit Server VM (build 16.3-b01, mixed mode) >>>>>> >>>>>> override.properties >>>>>> #------------------------------------------------------------------------- >>>>>> # E M A I L >>>>>> #------------------------------------------------------------------------- >>>>>> # email of the system administrator >>>>>> email.admin [email protected] <mailto:[email protected]> >>>>>> # email of the system manager >>>>>> email.manager [email protected] <mailto:[email protected]> >>>>>> # email user info attribute (non standard) >>>>>> email.userinfo.attribute = user.email >>>>>> # smtp email server address >>>>>> email.smtp.server.address=95.140.120.85 <tel:95.140.120.85> >>>>>> # smtp email server user name >>>>>> email.smtp.user.name <http://email.smtp.user.name>= >>>>>> # smtp email server user password >>>>>> email.smtp.user.password= >>>>>> #mail.smtp.auth >>>>>> email.smtp.auth=false >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> --------------------------------------------------------------------- >>>>>> To unsubscribe, e-mail:[email protected] <mailto:[email protected]> >>>>>> For additional commands, e-mail:[email protected] <mailto:[email protected]> >>>>>> >>>>> --------------------------------------------------------------------- >>>>> To unsubscribe, e-mail:[email protected] <mailto:[email protected]> >>>>> For additional commands, e-mail:[email protected] <mailto:[email protected]> >>>>> >>>> >>>> -- >>>> *Drazen KoziÌ* >>>> Razvoj softverskih proizvoda >>>> Rukovodilac tima >>>> -------------------------------------- >>>> >>>> *ASW Inženjering d.o.o.* >>>> Takovska 45a >>>> 11000 Beograd, Srbija >>>> Tel: +381 11 2071 400 <tel:%2B381%2011%202071%20400> >>>> Fax: +381 11 2071 409 <tel:%2B381%2011%202071%20409> >>>> E-mail: [email protected] >>>> <mailto:[email protected]> >>>> www.asw.eu <http://www.asw.eu/> >>>> --------------------------------------- >>>> >>>> >>> >>> -- >>> *Dražen KoziÌ* >>> Razvoj softverskih proizvoda >>> Rukovodilac tima >>> -------------------------------------- >>> >>> *ASW Inženjering d.o.o.* >>> Takovska 45a >>> 11000 Beograd, Srbija >>> Tel: +381 11 2071 400 <tel:%2B381%2011%202071%20400> >>> Fax: +381 11 2071 409 <tel:%2B381%2011%202071%20409> >>> E-mail: [email protected] <mailto:[email protected]> >>> www.asw.eu <http://www.asw.eu/> >>> --------------------------------------- >>> >>> >> >> -- >> *Drazen KoziÌ* >> Razvoj softverskih proizvoda >> Rukovodilac tima >> -------------------------------------- >> >> *ASW Inženjering d.o.o.* >> Takovska 45a >> 11000 Beograd, Srbija >> Tel: +381 11 2071 400 <tel:%2B381%2011%202071%20400> >> Fax: +381 11 2071 409 <tel:%2B381%2011%202071%20409> >> E-mail: [email protected] <mailto:[email protected]> >> www.asw.eu <http://www.asw.eu/> >> --------------------------------------- >> >> > > -- > *Drazen KoziÌ* > Razvoj softverskih proizvoda > Rukovodilac tima > -------------------------------------- > > *ASW Inženjering d.o.o.* > Takovska 45a > 11000 Beograd, Srbija > Tel: +381 11 2071 400 > Fax: +381 11 2071 409 > E-mail: [email protected] <mailto:[email protected]> > www.asw.eu <http://www.asw.eu/> > --------------------------------------- > > -- *Drazen KoziÌ* Razvoj softverskih proizvoda Rukovodilac tima -------------------------------------- *ASW Inženjering d.o.o.* Takovska 45a 11000 Beograd, Srbija Tel: +381 11 2071 400 Fax: +381 11 2071 409 E-mail: [email protected] www.asw.eu <http://www.asw.eu/> ---------------------------------------