Re: Import CSV data to JIRA -- keeping the same ticketnumber?

"Pitt, Joseph" <[email protected]>
Newsgroups gmane.comp.java.jira.user
Message-ID <[email protected]>
Just a note. when you delete an issue the issue number isn't reused and you will have gaps in the numbers. That can cause problems with some auditors and management. 
 
Joseph (Joe) Pitt
Senior Member of Professional Staff
SRA International, Inc.
[email protected] 
443-624-5063

________________________________

From: [email protected] on behalf of [email protected]
Sent: Tue 6/28/2011 1:44 PM
To: [email protected]
Subject: Re: [JIRA-user] Import CSV data to JIRA -- keeping the same ticketnumber?



First, go to "Admin -> Global Permissions" and make sure your account is in a group nominated in the "Bulk Edit" permission.  Although it's called bulk *edit*, it also allows delete, move and transition.

Second, check you have "delete issue" permission in the project(s) you need to work on.

Finally, do a search for the issues you want to delete.  It doesn't have to be exact - in the example I gave, I'd just filter for the entire project, but you probably have more issues, so maybe a search for "summary = delete me" might be more helpful

Once you've got the results of that on screen, then look to the top right for tools -> bulk edit.  Follow that to select what you want to do with them.  You'll then get a screen listing the results of the filter, with empty tick boxes on the left.  Select the ones you actually want to delete and go for it!
--
Post by broughn2 - online at:
http://forums.atlassian.com/thread.jspa?forumID=46&threadID=55008
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