New bug handling policy ?
<[email protected]> Mon, 12 Nov 2012 15:46:09 +0000 (GMT)
| Newsgroups | gmane.comp.java.netbeans.general |
|---|---|
| Message-ID | <[email protected]> |
I'm starting to wonder - is there a new policy or a metric on how bugs are handled in bugzilla ? It seems that there is this eagerness from the developers to close the issues as soon as they're created - even if the issue is not confirmed, needs more information, etc. The other aspect that's somewhat bothersome is developers closing an issue and telling users that a new issue needs to be filed elsewhere to be looked at - if it's obvious that something is an issue in the wrong category, shouldn't the developer (who is familiar w/ the process of the issue transitions and where the issue should really be) be the person who creates the new issue, instead of closing the existing one and hoping that a new issue wouldn't be created in the "proper" category ? I appreciate the quick response on issues - it's great to see that someone is looking at issues soon after they're opened. At the same time, it feels a bit harsh when an issue I create is immediately closed, even if it needs more information . Maybe I don't understand the states of issues in the netbeans bugzilla and it's not a big deal when my issue is closed (e.g. when more information is needed). This seems like a recent development, but I might be wrong.