CISCO JTAPI and dtmf collection for incoming call
Kumkum Bagchi <[email protected]>
| Newsgroups | gmane.comp.java.sun.jtapi |
|---|---|
| Message-ID | <LISTSERV%[email protected]> |
Hi All I am trying to detect DTMF in my cisco JTAPI application. I never receive the MediaTermConnDtmfEv event where I can collect DTMF digits. In my application when a call comes in to the CCM it gets forwarded to a CTI route point->CTI Port. I registered this CTI port as a media terminal and play a prompt. Then I need to collect DTMF from the user before I route the call. I am using CCM 3.3 and JTAPI 1.4. I have used Cisco Developer Support for this and the only hint I got from them is "To detect DTMF entry from caller, you should have a MediaCallObserver defined, and look for MediaTermConnDtmfEv events." - which is not very helpful and very disappointing as you can see. Any hints/tips will be greatly appreciated. I can send the Observer code if any one is willing to take a look. Thanks and regards. -Kumkum =========================================================================== To unsubscribe, send email to [email protected] and include in the body of the message "signoff JTAPI-INTEREST". For general help, send email to [email protected] and include in the body of the message "help".