CISCO JTAPI and dtmf collection for incoming call

Kumkum Bagchi <[email protected]>
Newsgroups gmane.comp.java.sun.jtapi
Message-ID <LISTSERV%[email protected]>
Hi All

I am trying to detect DTMF in my cisco JTAPI application.  I never receive
the MediaTermConnDtmfEv event where I can collect DTMF digits.  In my
application when a call comes in to the CCM it gets forwarded to a CTI route
point->CTI Port.  I registered this CTI port as a media terminal and play a
prompt.  Then I need to collect DTMF from the user before I route the call.

I am using CCM 3.3 and JTAPI 1.4.

I have used Cisco Developer Support for this and the only hint I got from
them is "To detect DTMF entry from caller, you should have a
MediaCallObserver defined, and look for MediaTermConnDtmfEv events." - which
is not very helpful and very disappointing as you can see.

Any hints/tips will be greatly appreciated.  I can send the Observer code if
any one is willing to take a look.

Thanks and regards.

-Kumkum

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