call1.transfer(call2) problem

Hello,

 

I'm trying to get the transfer working between call1 and call2. And
despite many different approaches it always throws one of two
exceptions.

 

1)       PlatformException com.cisco.jtapi.PlatformExceptionImpl:
Transfer controller is not set and could not find a suitable
TerminalConnection.

 

2)       pcy: PlatformException com.cisco.jtapi.PlatformExceptionImpl:
CCNException not handled: com.cisco.cti.client.CCNException:

 

#1 occurs when 8001 -> 5799 and call2 is 7799 -> 8000

#2 occurs when 8001 -> 5799 and call2 is 5799 -> 8000

 

The common terminal in this case is a CTI Route Point and it has 2
addresses (5799 and 7799).

 

There are no terminal connections being created between the phone
terminals and their connections. I don't know why and I don't know if
this is necessary for a transfer to occur. Originally these addresses
and terminals were out of service but I solved that by adding observers.

 

I've tried setting the transfer controllers with every possible terminal
connection and even tried casting them to CiscoTermialConnection. This
didn't work.

 

call1.setTransferController(tc);

call1.getTransferController(); // this returns the appropriate tc.

 

 

Making a transfer to an address ( i.e. call.transfer("8002") ) works,
but a call1.transfer(call2) does not.

 

Any help would be greatly appreciated.

 

Thanks,

Paul

 


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