Re: KOffice team is looking for webmasters

On Tuesday 28 October 2008 19:39:32 Boudewijn Rempt wrote:
> On Tuesday 28 October 2008, Anne Wilson wrote:
> > On Tuesday 28 October 2008 10:30:21 Thomas Zander wrote:
> > > On Tuesday 28. October 2008 10:12:42 Mark Ziegler wrote:
> > > > Am Dienstag, 28. Oktober 2008 schrieb Thomas Zander:
> > > > I fully agree with Cornelius.
> > > > Techbase is for developers.
> > >
> > > http://techbase.kde.org/Projects is, yes.
> > > There essentially is little difference between that and our own. Well,
> > > apart from the fact that techbase uses a fixed width layout which is
> > > not very practical in daily use.
> > >
> > > > So I am not quite sure if you will find people to support you setting
> > > > up a another system for koffice.
> > >
> > > Note that this thread is not about our wiki, that has no need for
> > > maintenance and is not what is getting stale :)
> > > The user site koffice.org is what this thread is about. Sorry for
> > > getting off topic.
> > >
> > > I'll let someone else comment on why we feel a koffice.org is essential
> > > to our user base and marketing strategy; I'm just commenting on the
> > > wiki.koffice.org myself as I think others are much more qualified to
> > > talk about the websites :)
> >
> > I've been reading with interest, because this is a perfect example of a
> > situation I've been trying to get people discussing.  I'd like the
> > koffice team to think about the relationship of their pages and
> > userbase.kde.org. I don't mind whether userbase has a brief introductory
> > entry and a link to a koffice site, or whether the koffice team would
> > like all the user pages to be on userbase.  I think there are merits in
> > both solutions.  In my opinion each team has to make its own decision on
> > that.  I would, though, like to know how your team see this.
>
> To me the difference is pretty clear: people go to userbase if they are
> interested in what KDE has to offer, people go to koffice.org (or
> krita.org) if they want to know about koffice or krita without any
> presupposition of interest in KDE.

That is not the sole purpose of userbase, although it certainly does hope to 
provide that facility.  Userbase was, from the start, seen as the counterpart 
to techbase, a place where a user would look for kde-related information at 
user level, not as a developer.

One problem that users find overwhelming is that the information available is 
spread over so many different places.  I've been using KDE for upwards of 6 
years and have been amazed, since I became involved with this project, just 
how much information is on the web that I never found as a user.

There has to be one powerful jumping off place, even if it leads the user to 
other sites for more complex information.  To quote from the page "What is 
Userbase?"

Here you will find

        * Pages dedicated to applications - Explore features that you never 
knew existed!
        * Frequently Asked Questions (FAQs)
        * Tutorials and Guides - Getting things done, and solving problems
        * Tips and Tricks - make your life easier and more pleasant 

You will not find

        * Technical pages, mostly used by developers - though you will find 
many links to http://techbase.kde.org/
        * "Official" Documentation - found on kde.org or on application home 
pages 

I hope that makes clearer what we are trying to do.  It's certainly not 
intended to be just a flashy advert for KDE.  It sets out to be a tool to help 
users get the best, most enjoyable experience out of using KDE applications.

Anne

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