Re: bug handling policy / interaction with users

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On Saturday March 15, 2003 11:03, Scott Wheeler wrote:
> Sorry, this one kind of just rubbed me the wrong way:
>
> http://bugs.kde.org/show_bug.cgi?id=48620
>
> Here we have an example of a user doing exactly what we ask of them --
> doing a detailed bug report / wishlist type-of-thing.  There are 7
> paragraphs there; this obviously took some time to write.  The bug was
> closed with two short, semi-abusive comments.

I consider it abusive to be told that we've done no work toward making a 
generic player, and to be told to throw away all our existing work and 
replace it with something else.

If you don't want comments in response to that kind of report, fix bugzilla 
to allow one to mark a bugreport INVALID without comment.  I'd not have 
written anything if bugzilla didn't force me to.

- -- 
Neil Stevens - [email protected]
"The shepherd drives the wolf from the sheep's throat, for which the
sheep thanks the shepherd as a liberator, while the wolf denounces him
for the same act as the destroyer of liberty." -- Abraham Lincoln
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