Re: bug handling policy / interaction with users

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Neil Stevens wrote:
>> Being a volunteer doesn't mean you have no responsibility involved.
> 
> I'd turn it around:
> 
> Either users put up with the fact that developers won't obey your demands,
> aren't interested in the Grand Beauty of your scrap-it-all idea and just
> want what already works, or you look for another project to use, like the
> Hurd or something.
> 
> Developers being volunteers doesn't give them a responsibility to do
> whatever you say.

IIRC, this thread is not about why this bug report was closed. It's okay if 
you don't implement it (and don't want to). This thread is about how the 
report was closed.

Image you work for your local charity on a garage sale for books. Some 
stranger walks up to you and asks if he can get a bicycle here. Would you 
answer he should "go to hell"? I would consider this completely 
inappropriate, even if you usually talk like that to your friends. Usually 
you would just answer "No, sorry, we are a book sale here, we don't have any 
bicycles", wouldn't you?
I consider the comments to the bug report just as inappropriate. Politeness 
is, I think, the most important thing when dealing with other people. If I 
were the bug reporter, I would really be pissed off by the arrogance and even 
hostility I recieved from the KDE developers. Let's just hope the bug 
reporter is not writing an article for some newspaper or journal. That would 
give really bad press for the KDE team...

> You want market-driven, go join up with SuSE.

It's not about driven by anything, it is about how we treat others, no matter 
if we agree with their thoughts or not.

Reinhold
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