Re: Help with crash?

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There's a free tool called Grand Perspective. If you've never seen the inter=
face before, you'll think it is the most bizarre thing you've ever seen, but=
 after you've used it just once you will wonder why no one ever did it befor=
e. I've had people find mail logs that had wildly grown out of control due t=
o gmail bugs, dead copies of macOS that they forgot they had, and things lik=
e that. The huge files are glaringly obvious off the bat. I believe there is=
 a mode where you can ask it to request the admin password from you and it w=
ill scan additional portions of the file system to the same effect. It's pos=
sible on that last detail that I'm thinking of DaisyDisk, another tool that d=
oes much the same task with a different interface, that is available for tri=
al use.

> On Mar 4, 2021, at 5:47 PM, Jeff Weinberger <[email protected]> wrot=
e:
>=20
> =EF=BB=BF
>=20
>=20
>>> On Mar 4, 2021, at 7:34 PM, Macs R We <[email protected]> wrote:
>>>=20
>> =EF=BB=BFIt sounds like you have two problems at once: your drive is over=
-full, and it's also going bad. It's quite possible that your panics are due=
 to the OS not being able to access or write critical runtime information on=
 some portion of the drive that it owns.
>>=20
>> I can give you some ways to find large files you weren't aware you had an=
d would be happy to delete, but it's not going to make your drive work bette=
r. When your drive gets this sick, contiuing to use it just accelerates the d=
amage. Since it looks like you're going to need to buy a new drive anyway, I=
'd just buy a bigger one, hack the transfer, and be done with it.
>>=20
>=20
> Thank you for your help. You did guide me to the right places to find this=
.
>=20
> It=E2=80=99s definitely time for a new drive, sadly.=20
>=20
> If you don=E2=80=99t mind offering ways to find some large files, I=E2=80=99=
d appreciate it. I will need to clear space even after the new drive.
>=20
> Thank you!
>=20
>>> On Mar 4, 2021, at 3:29 PM, Jeff Weinberger <[email protected]> wr=
ote:
>>>=20
>>>> On Thu, Mar 4, 2021 at 11:56 AM Jeff Weinberger <[email protected]=
m> wrote:
>>>=20
>>>>> On Wed, Mar 3, 2021 at 3:47 PM Macs R We <[email protected]> wrote:
>>>>=20
>>>>> I can't give you great instructions because I don't have any panic log=
s of my own so that I could tell you for sure where to find them.
>>>>>=20
>>>>> Open Console, click one by one on all the folders and subfolders in th=
e left-hand column (the system-y ones, at any rate, you can skip stuff like M=
icrosoft) looking in the center column for any that start with "panic" and h=
ave the right date and time on them. I expect you'll find them somewhere und=
er either /Library/Logs or /var/log. Keep in mind that folders that have sub=
folders also have logs directly inside them, so don't miss clicking directly=
 on them.
>>>>>=20
>>>>> If you find an appropriate panic log, right-click on it, choose Reveal=
 in Finder, then copy it to a cloud-accessible location.
>>>>=20
>>>> Thanks. I've done a good bit of searching and there seems to be no "pan=
ic" log - only crash reports for individual daemons/tasks. The only informat=
ion I can find that shows what was happening in the system at the time of th=
e crash is what I posted in my initial email from system.log.=20
>>>>=20
>>>> For most of the crashes, the only entries in the crash reports seem to b=
e from 'cloudd'  - and my iCloud syncing is not working well at all, so I su=
spect this is the cause. Some other things show up now and then (disk issues=
 with an external drive that might be failing and once or twice, 'ScreenTime=
Agent') but not consistenly. Thinking a fresh install of the OS might help. O=
r it's just all gone flaky.=20
>>>>>=20
>>>>>=20
>>>>>> On Mar 3, 2021, at 12:19 PM, Jeff Weinberger <[email protected]=
> wrote:
>>>>>>=20
>>>>>>=20
>>>>>>=20
>>>>>> On Wed, Mar 3, 2021 at 1:49 PM Macs R We <[email protected]> wrote:=

>>>>>>> Most direct thing to do is log into the account that doesn't crash, g=
o into Console, find the panic log from that crash, and make it available so=
mewhere where we can look at it.
>>>>>>=20
>>>>>> Happy to, but pardon my ignorance here. I posted messages from the sy=
stem log, but don't know where to find the panic log. If you can help point m=
e there, I'll post it .If it helps I'm on an iMac (late 2015) running MacOS1=
1.1. Thank you!
>>>>>> =20
>>>>>>>=20
>>>>>>> I do like the technique of booting from a drive with a virgin OS on i=
t.  I keep one of those, most people don't.
>>>>>>=20
>>>>>> I don't, sadly. I"m hesitant to erase my internal drive because the d=
ata loss (even with time machine) would be tough, but if nothing else works.=
...
>>>>>> =20
>>>>>>>=20
>>>>>>>> On Mar 3, 2021, at 11:40 AM, Jeff Weinberger <[email protected]=
om> wrote:
>>>>>>>>=20
>>>>>>>>=20
>>>>>>>>=20
>>>>>>>> On Wed, Mar 3, 2021 at 1:17 PM Matt Penna <[email protected]>=
 wrote:
>>>>>>>>> Whenever I encounter such a problem, my first steps are to run App=
le Hardware Test (AHT), and if that shows no problems (it=E2=80=99s far from=
 foolproof), try a completely clean install of the OS to a blank drive. See i=
f you can get any clues from either of these steps.
>>>>>>>>>=20
>>>>>>>>> If you need AHT for your Mac, you can find it for many different M=
ac models here on GitHub:
>>>>>>>>>=20
>>>>>>>>> https://github.com/upekkha/AppleHardwareTest
>>>>>>>>>=20
>>>>>>>>> Let us know how it goes.
>>>>>>>>>=20
>>>>>>>>> You mentioned that occasionally your Mac refuses to start up. Can y=
ou describe the crashes you=E2=80=99re seeing? Are you getting the gray scre=
en with a message that you need to restart your computer, or is it just a re=
boot with no warning?
>>>>>>>>=20
>>>>>>>> It actually crashes when I try to log in to my user account. It sta=
rts up slowly, but does start, then I log in and I get the grey screen that s=
ays I need to reboot.
>>>>>>>>=20
>>>>>>>> I am able to log into an alternate user account, so I don't think i=
t's hardware...but I'll give that a try.
>>>>>>>>=20
>>>>>>>> Thanks!
>>>>>>>> =20
>>>>>>>>>=20
>>>>>>>>> 	Matt
>>>>>>>>>=20
>>>>>>>>>=20
>>>>>>>>>> On Mar 3, 2021, at 12:56 PM, Jeff Weinberger <jeff@jeffweinberger=
.com> wrote:
>>>>>>>>>>=20
>>>>>>>>>> Thank you for your help with SIMBL I removed all traces I could f=
ind of it and it no longer appears in logs, crash reports, 'find' commands, e=
tc.
>>>>>>>>>>=20
>>>>>>>>>> May I impose on your collective expertise to help diagnose the on=
going crashes?
>>>>>>>>>>=20
>>>>>>>>>> But the system crashes have not stopped. I have identified that i=
t is the user account (I am the only user of the system, so having my user a=
ccount is kind of important). I only have two use accounts: 1) mine and 2) a=
 test account just in case there's a problem with mine - which there is.
>>>>>>>>>>=20
>>>>>>>>>> Every time I restart and then login to my account my Mac crashes.=
 When I log in to the test account, it is very slow, but successfully logs i=
n and I can do some testing.=20
>>>>>>>>>>=20
>>>>>>>>>> I noticed some issues with one of my two external drives, so I ha=
ve disconnected it. The crashes continue.=20
>>>>>>>>>>=20
>>>>>>>>>> I see from the log files that "cloudd" (the iCloud daemon) crashe=
s very frequently. I don't know if this is relevant.
>>>>>>>>>>=20
>>>>>>>>>> Any help is appreciated!
>>>>>>>>>>=20
>>>>>>>>>> Here is the system.log file leading up to the last crash:
>>>>>=20
>>>=20
>>>=20
>>> I have made progress, but am not sure how to resolve what seems to be th=
e issue. I see lots of disk access errors leading up to the crashes in syste=
m.log. Some are related to the startup disk being full (it's very close to f=
ull). The crash logs show lots of crashes for 'ccloud' - the iCloud sync age=
nt. I have my iCloud account set to manage my disk space (moving older files=
 to the cloud when there is little space left), so the disk should never get=
 full. Because I do see new files from my iMac (the one that crashes) on my i=
Phone/iPad in iCloud, it is syncing files, but I suspect it's crashing tryin=
g to move files to the cloud to make space on my local device.=20
>>>=20
>>> So I need to make space without losing files. Is there any way to force i=
Cloud to move specified files to the cloud? I can think of other, more compl=
ex, ways to fix this, and would appreciate suggestions.
>>>=20
>>> Thank you for all your help!
>>> =20
>>> _______________________________________________
>>> MacOSX-talk mailing list
>>> [email protected]
>>> https://www.omnigroup.com/mailman/listinfo/macosx-talk
>>=20

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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=3D=
utf-8"></head><body dir=3D"auto"><div dir=3D"ltr">There's a free tool called=
 Grand Perspective. If you've never seen the interface before, you'll think i=
t is the most bizarre thing you've ever seen, but after you've used it just o=
nce you will wonder why no one ever did it before. I've had people find mail=
 logs that had wildly grown out of control due to gmail bugs, dead copies of=
 macOS that they forgot they had, and things like that. The huge files are g=
laringly obvious off the bat. I believe there is a mode where you can ask it=
 to request the admin password from you and it will scan additional portions=
 of the file system to the same effect. It's possible on that last detail th=
at I'm thinking of DaisyDisk, another tool that does much the same task with=
 a different interface, that is available for trial use.</div><div dir=3D"lt=
r"><br><blockquote type=3D"cite">On Mar 4, 2021, at 5:47 PM, Jeff Weinberger=
 &lt;[email protected]&gt; wrote:<br><br></blockquote></div><blockquot=
e type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<meta http-equiv=3D"content-type" c=
ontent=3D"text/html; charset=3Dutf-8"><div dir=3D"ltr"><div><br></div></div>=
<div dir=3D"ltr"><br><blockquote type=3D"cite">On Mar 4, 2021, at 7:34 PM, M=
acs R We &lt;<a href=3D"mailto:[email protected]">[email protected]</a>&=
gt; wrote:<br><br></blockquote></div><blockquote type=3D"cite"><div dir=3D"l=
tr">=EF=BB=BF<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=
=3Dutf-8">It sounds like you have two problems at once: your drive is over-f=
ull, and it's also going bad. It's quite possible that your panics are due t=
o the OS not being able to access or write critical runtime information on s=
ome portion of the drive that it owns.<div class=3D""><br class=3D""></div><=
div class=3D"">I can give you some ways to find large files you weren't awar=
e you had and would be happy to delete, but it's not going to make your driv=
e work better. When your drive gets this sick, contiuing to use it just acce=
lerates the damage. Since it looks like you're going to need to buy a new dr=
ive anyway, I'd just buy a bigger one, hack the transfer, and be done with i=
t.<br class=3D""><div><br class=3D""></div></div></div></blockquote><div><br=
></div>Thank you for your help. You did guide me to the right places to find=
 this.<div><br></div><div>It=E2=80=99s definitely time for a new drive, sadl=
y.&nbsp;</div><div><br></div><div>If you don=E2=80=99t mind offering ways to=
 find some large files, I=E2=80=99d appreciate it. I will need to clear spac=
e even after the new drive.</div><div><br></div><div>Thank you!</div><div><b=
r></div><div><blockquote type=3D"cite"><div dir=3D"ltr"><div class=3D""><div=
><blockquote type=3D"cite" class=3D""><div class=3D"">On Mar 4, 2021, at 3:2=
9 PM, Jeff Weinberger &lt;<a href=3D"mailto:[email protected]" class=3D=
"">[email protected]</a>&gt; wrote:</div><br class=3D"Apple-interchang=
e-newline"><div class=3D""><div dir=3D"ltr" style=3D"font-family:Helvetica;f=
ont-size:14px;font-style:normal;font-variant-caps:normal;font-weight:normal;=
letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;w=
hite-space:normal;word-spacing:0px;text-decoration:none" class=3D""><div dir=
=3D"ltr" class=3D"">On Thu, Mar 4, 2021 at 11:56 AM Jeff Weinberger &lt;<a h=
ref=3D"mailto:[email protected]" class=3D"">[email protected]</a=
>&gt; wrote:<br class=3D""></div><div class=3D"gmail_quote"><blockquote clas=
s=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left-width:1px;bo=
rder-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><=
div dir=3D"ltr" class=3D""><div dir=3D"ltr" class=3D"">On Wed, Mar 3, 2021 a=
t 3:47 PM Macs R We &lt;<a href=3D"mailto:[email protected]" target=3D"_bl=
ank" class=3D"">[email protected]</a>&gt; wrote:<br class=3D""></div><div c=
lass=3D"gmail_quote"><blockquote class=3D"gmail_quote" style=3D"margin:0px 0=
px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color=
:rgb(204,204,204);padding-left:1ex"><div style=3D"word-wrap:break-word;line-=
break:after-white-space" class=3D"">I can't give you great instructions beca=
use I don't have any panic logs of my own so that I could tell you for sure w=
here to find them.<div class=3D""><br class=3D""><div class=3D"">Open Consol=
e, click one by one on all the folders and subfolders in the left-hand colum=
n (the system-y ones, at any rate, you can skip stuff like Microsoft) lookin=
g in the center column for any that start with "panic" and have the right da=
te and time on them. I expect you'll find them somewhere under either /Libra=
ry/Logs or /var/log. Keep in mind that folders that have subfolders also hav=
e logs directly inside them, so don't miss clicking directly on them.</div><=
div class=3D""><br class=3D""></div><div class=3D"">If you find an appropria=
te panic log, right-click on it, choose Reveal in Finder, then copy it to a c=
loud-accessible location.</div></div></div></blockquote><div class=3D""><br c=
lass=3D""></div><div class=3D"">Thanks. I've done a good bit of searching an=
d there seems to be no "panic" log - only crash reports for individual daemo=
ns/tasks. The only information I can find that shows what was happening in t=
he system at the time of the crash is what I posted in my initial email from=
 system.log.&nbsp;</div><div class=3D""><br class=3D""></div><div class=3D""=
>For most of the crashes, the only entries in the crash reports seem to be f=
rom 'cloudd' &nbsp;- and my iCloud syncing is not working well at all, so I s=
uspect this is the cause. Some other things show up now and then (disk issue=
s with an external drive that might be failing and once or twice, 'ScreenTim=
eAgent') but not consistenly. Thinking a fresh install of the OS might help.=
 Or it's just all gone flaky.&nbsp;</div><blockquote class=3D"gmail_quote" s=
tyle=3D"margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:sol=
id;border-left-color:rgb(204,204,204);padding-left:1ex"><div style=3D"word-w=
rap:break-word;line-break:after-white-space" class=3D""><div class=3D""><div=
 class=3D""><br class=3D""><div class=3D""><br class=3D""><blockquote type=3D=
"cite" class=3D""><div class=3D"">On Mar 3, 2021, at 12:19 PM, Jeff Weinberg=
er &lt;<a href=3D"mailto:[email protected]" target=3D"_blank" class=3D=
"">[email protected]</a>&gt; wrote:</div><br class=3D""><div class=3D"=
"><div dir=3D"ltr" class=3D""><div dir=3D"ltr" class=3D""><br class=3D""></d=
iv><br class=3D""><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail=
_attr">On Wed, Mar 3, 2021 at 1:49 PM Macs R We &lt;<a href=3D"mailto:macsrw=
[email protected]" target=3D"_blank" class=3D"">[email protected]</a>&gt; wrot=
e:<br class=3D""></div><blockquote class=3D"gmail_quote" style=3D"margin:0px=
 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-col=
or:rgb(204,204,204);padding-left:1ex"><div style=3D"word-wrap:break-word;lin=
e-break:after-white-space" class=3D"">Most direct thing to do is log into th=
e account that doesn't crash, go into Console, find the panic log from that c=
rash, and make it available somewhere where we can look at it.</div></blockq=
uote><div class=3D""><br class=3D""></div><div class=3D"">Happy to, but pard=
on my ignorance here. I posted messages from the&nbsp;system log, but don't k=
now where to find the panic log. If you can help point me there, I'll post i=
t .If it helps I'm on an iMac (late 2015) running MacOS11.1. Thank you!</div=
><div class=3D"">&nbsp;</div><blockquote class=3D"gmail_quote" style=3D"marg=
in:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-le=
ft-color:rgb(204,204,204);padding-left:1ex"><div style=3D"word-wrap:break-wo=
rd;line-break:after-white-space" class=3D""><div class=3D""><br class=3D""><=
/div><div class=3D"">I do like the technique of booting from a drive with a v=
irgin OS on it.&nbsp; I keep one of those, most people don't.<br class=3D"">=
</div></div></blockquote><div class=3D""><br class=3D""></div><div class=3D"=
">I don't, sadly. I"m hesitant to erase my internal drive because the data l=
oss (even with time machine) would be tough, but if nothing else works....</=
div><div class=3D"">&nbsp;</div><blockquote class=3D"gmail_quote" style=3D"m=
argin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border=
-left-color:rgb(204,204,204);padding-left:1ex"><div style=3D"word-wrap:break=
-word;line-break:after-white-space" class=3D""><div class=3D""><div class=3D=
""><br class=3D""><blockquote type=3D"cite" class=3D""><div class=3D"">On Ma=
r 3, 2021, at 11:40 AM, Jeff Weinberger &lt;<a href=3D"mailto:jeff@jeffweinb=
erger.com" target=3D"_blank" class=3D"">[email protected]</a>&gt; wrot=
e:</div><br class=3D""><div class=3D""><div dir=3D"ltr" style=3D"font-family=
:Helvetica;font-size:14px;font-style:normal;font-variant-caps:normal;font-we=
ight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-tran=
sform:none;white-space:normal;word-spacing:0px;text-decoration:none" class=3D=
""><br class=3D""><br class=3D""><div class=3D"gmail_quote"><div dir=3D"ltr"=
 class=3D"gmail_attr">On Wed, Mar 3, 2021 at 1:17 PM Matt Penna &lt;<a href=3D=
"mailto:[email protected]" target=3D"_blank" class=3D"">matthew.penna@=
gmail.com</a>&gt; wrote:<br class=3D""></div><blockquote class=3D"gmail_quot=
e" style=3D"margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style=
:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><div style=3D"wo=
rd-wrap:break-word;line-break:after-white-space" class=3D"">Whenever I encou=
nter such a problem, my first steps are to run Apple Hardware Test (AHT), an=
d if that shows no problems (it=E2=80=99s far from foolproof), try a complet=
ely clean install of the OS to a blank drive. See if you can get any clues f=
rom either of these steps.<div class=3D""><br class=3D""></div><div class=3D=
"">If you need AHT for your Mac, you can find it for many different Mac mode=
ls here on GitHub:</div><div class=3D""><br class=3D""></div><div class=3D""=
><a href=3D"https://github.com/upekkha/AppleHardwareTest" target=3D"_blank" c=
lass=3D"">https://github.com/upekkha/AppleHardwareTest</a></div><div class=3D=
""><br class=3D""></div><div class=3D"">Let us know how it goes.</div><div c=
lass=3D""><br class=3D""></div><div class=3D"">You mentioned that occasional=
ly your Mac refuses to start up. Can you describe the crashes you=E2=80=99re=
 seeing? Are you getting the gray screen with a message that you need to res=
tart your computer, or is it just a reboot with no warning?</div></div></blo=
ckquote><div class=3D""><br class=3D""></div><div class=3D"">It actually&nbs=
p;crashes when I try to log in to my user account. It starts up slowly, but d=
oes start, then I log in and I get the grey screen that says I need to reboo=
t.</div><div class=3D""><br class=3D""></div><div class=3D"">I am able to lo=
g into an alternate user account, so I don't think it's hardware...but I'll g=
ive that a try.</div><div class=3D""><br class=3D""></div><div class=3D"">Th=
anks!</div><div class=3D"">&nbsp;</div><blockquote class=3D"gmail_quote" sty=
le=3D"margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid=
;border-left-color:rgb(204,204,204);padding-left:1ex"><div style=3D"word-wra=
p:break-word;line-break:after-white-space" class=3D""><div class=3D""><br cl=
ass=3D""></div><div class=3D""><span style=3D"white-space:pre-wrap" class=3D=
"">	</span>Matt</div><div class=3D""><br class=3D""><div class=3D""><di=
v class=3D""><br class=3D""><blockquote type=3D"cite" class=3D""><div class=3D=
"">On Mar 3, 2021, at 12:56 PM, Jeff Weinberger &lt;<a href=3D"mailto:jeff@j=
effweinberger.com" target=3D"_blank" class=3D"">[email protected]</a>&=
gt; wrote:</div><br class=3D""><div class=3D""><div dir=3D"ltr" class=3D""><=
div dir=3D"ltr" class=3D""><div dir=3D"ltr" class=3D"">Thank you for your he=
lp with SIMBL I removed all traces I could find of it and it no longer appea=
rs in logs, crash reports, 'find' commands, etc.<div class=3D""><br class=3D=
""></div><div class=3D"">May I impose on your collective expertise to help d=
iagnose the ongoing crashes?<br class=3D""><div class=3D""><br class=3D""></=
div><div class=3D"">But the system crashes have not stopped. I have identifi=
ed that it is the user account (I am the only user of the system, so having m=
y user account is kind of important). I only have two use accounts: 1) mine a=
nd 2) a test account just in case there's a problem with mine - which&nbsp;t=
here is.</div><div class=3D""><br class=3D""></div><div class=3D"">Every tim=
e I restart and then login to my account my Mac crashes. When I log in to th=
e test account, it is very slow, but successfully logs in and I can do some t=
esting.&nbsp;</div></div><div class=3D""><br class=3D""></div><div class=3D"=
">I noticed some issues with one of my two external drives, so I have discon=
nected it. The crashes continue.&nbsp;</div><div class=3D""><br class=3D""><=
/div><div class=3D"">I see from the log files that "cloudd" (the iCloud daem=
on) crashes very frequently. I don't know if this is relevant.</div><div cla=
ss=3D""><br class=3D""></div><div class=3D"">Any help is appreciated!</div><=
div class=3D""><br class=3D""></div><div class=3D"">Here is the system.log f=
ile leading up to the last crash:</div><div class=3D""></div></div></div></d=
iv></div></blockquote></div></div></div></div></blockquote></div></div></div=
></blockquote></div></div></div></blockquote></div></div></div></blockquote>=
</div></div></div></div><br class=3D""></blockquote></div></div></blockquote=
><div class=3D""><br class=3D""></div><div class=3D""><br class=3D""></div><=
div class=3D"">I have made progress, but am not sure how to resolve what see=
ms to be the issue. I see lots of disk access errors leading up to the crash=
es in system.log. Some are related to the startup disk being full (it's very=
 close to full). The crash logs show lots of crashes for 'ccloud' - the iClo=
ud sync agent. I have my iCloud account set to manage my disk space (moving o=
lder files to the cloud when there is little space left), so the disk should=
 never get full. Because I do see new files from my iMac (the one that crash=
es) on my iPhone/iPad in iCloud, it is syncing files, but I suspect it's cra=
shing trying to move files to the cloud to make space on my local device.&nb=
sp;</div><div class=3D""><br class=3D""></div><div class=3D"">So I need to m=
ake space without losing files. Is there any way to force iCloud to move spe=
cified files to the cloud? I can think of other, more complex, ways to fix t=
his, and would appreciate suggestions.</div><div class=3D""><br class=3D""><=
/div><div class=3D"">Thank you for all your help!</div><div class=3D"">&nbsp=
;</div></div></div><span style=3D"font-family:Helvetica;font-size:14px;font-=
style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:norm=
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ass=3D"">_______________________________________________</span><br style=3D"=
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x;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:no=
ne" class=3D""><span style=3D"font-family:Helvetica;font-size:14px;font-styl=
e:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;t=
ext-align:start;text-indent:0px;text-transform:none;white-space:normal;word-=
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lto:[email protected]" style=3D"font-family:Helvetica;font-size:14px=
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