unable to uninstall or install on windows 7 64bit
"Charlie Garrett-Jones" <[email protected]>
| Newsgroups | gmane.comp.misc.workrave.user |
|---|---|
| Organization | Strategic Functions Ltd. |
| Message-ID | <[email protected]> |
hi there, was really enjoying this software until a mishap today. accidentally uninstalled this software.. received the message that I could not unless the program was exited. it would appear to have uninstalled a bunch of stuff in any case. now I am unable to uninstall the software or re-install it. each attempt at installing it tells me that "workrave is still running" and "failed to close workrave. please close manually." but I see no sign of it in the windows task manager processes. attempting to run the app provides the crashlog below. the uninstaller complains that unins000.dat cannot be found (and indeed is not where it is looking for it). how can I cause the installer to think that it can re-install? or, how can I manually uninstall the app? any help most appreciated as this is an important machine that I am running this on. Crash log created on 26/07/2011 at 12:40:52. version = 1.9.4 compile date = Mar 24 2011 compile time = 17:52:22 features = DISTRIBUTION EXERCISES GNET GNET2 locale = English code = c0000005 flags = 0 address = 53fcc9 params = 2 C:\Program Files (x86)\Workrave\lib\Workrave.exe caused an Access Violation at location 0053fcc9 reading from location 00000000 Registers: eax=00000000 ebx=02a58438 ecx=cc1d0000 edx=02a5842c esi=02a597d0 edi=02a58428 eip=0053fcc9 esp=0028fc20 ebp=0028fc28 iopl=0 nv up ei pl nz na pe nc cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202 Stack trace: PC Frame Ret 0053FCC9 0028FC28 00463198 00463198 0028FC78 0042E3A4 0042E3A4 0028FC98 0042E18E 0042E18E 0028FD38 0042E05B 0042E05B 0028FD78 004073EF 004073EF 0028FDE8 004060FB 004060FB 0028FE38 0042B222 0042B222 0028FE68 0042B2CB 0042B2CB 0028FE98 0058F72D 0058F72D 0028FEB8 00401402 00401402 0028FF88 767C339A 767C339A 0028FF94 771C9ED2 771C9ED2 0028FFD4 771C9EA5 771C9EA5 0028FFEC 00000000 C:\Program Files (x86)\Workrave\lib\Workrave.exe handle: 00400000 date: 2011-03-25 00:54:32 C:\Windows\SysWOW64\ntdll.dll handle: 77190000 date: 2010-11-20 12:24:35 C:\Windows\syswow64\kernel32.dll handle: 767B0000 date: 2011-05-14 06:22:22 C:\Windows\syswow64\KERNELBASE.dll handle: 768C0000 date: 2011-05-14 06:22:22 C:\Windows\syswow64\ADVAPI32.dll handle: 76710000 date: 2010-11-20 12:18:02 C:\Windows\syswow64\msvcrt.dll handle: 75EC0000 date: 2009-07-14 01:15:50 C:\Windows\SysWOW64\sechost.dll handle: 75F70000 date: 2009-07-14 01:16:13 C:\Windows\syswow64\RPCRT4.dll handle: 76CA0000 date: 2010-11-20 12:08:57 C:\Windows\syswow64\SspiCli.dll handle: 74CF0000 date: 2010-11-20 12:08:57 C:\Windows\syswow64\CRYPTBASE.dll handle: 74CE0000 date: 2009-07-14 01:15:07 C:\Windows\syswow64\GDI32.dll handle: 75D20000 date: 2010-11-20 12:08:51 C:\Windows\syswow64\USER32.dll handle: 76B10000 date: 2010-11-20 12:08:57 C:\Windows\syswow64\LPK.dll handle: 74D50000 date: 2009-07-14 01:11:23 C:\Windows\syswow64\USP10.dll handle: 75F90000 date: 2010-11-20 12:21:33 C:\Windows\syswow64\ole32.dll handle: 764F0000 date: 2010-11-20 12:20:49 C:\Windows\syswow64\SHELL32.DLL handle: 74ED0000 date: 2010-11-20 12:21:19 C:\Windows\syswow64\SHLWAPI.dll handle: 76C40000 date: 2010-11-20 12:21:19 C:\Windows\system32\WINMM.DLL handle: 72DB0000 date: 2010-11-20 12:21:36 C:\Windows\system32\WTSAPI32.dll handle: 72DA0000 date: 2010-11-20 12:21:39 C:\Program Files (x86)\Workrave\lib\libatk-1.0-0.dll handle: 62940000 date: 2008-09-23 17:09:50 C:\Program Files (x86)\Workrave\lib\libglib-2.0-0.dll handle: 685C0000 date: 2009-09-03 04:13:00 C:\Windows\syswow64\WS2_32.DLL handle: 764B0000 date: 2010-11-20 12:21:38 C:\Windows\syswow64\NSI.dll handle: 75DB0000 date: 2009-07-14 01:16:11 C:\Program Files (x86)\Workrave\lib\libgobject-2.0-0.dll handle: 63A40000 date: 2009-09-03 04:13:50 C:\Program Files (x86)\Workrave\lib\libcairo-2.dll handle: 68DC0000 date: 2010-02-20 20:12:22 C:\Program Files (x86)\Workrave\lib\libfontconfig-1.dll handle: 64F80000 date: 2009-11-20 02:20:46 C:\Program Files (x86)\Workrave\lib\libexpat-1.dll handle: 68F40000 date: 2009-02-01 05:42:36 C:\Program Files (x86)\Workrave\lib\freetype6.dll handle: 63CC0000 date: 2009-11-20 02:15:18 C:\Program Files (x86)\Workrave\lib\libpng14-14.dll handle: 61A00000 date: 2010-01-12 22:05:12 C:\Program Files (x86)\Workrave\lib\zlib1.dll handle: 10000000 date: 2004-10-05 08:08:00 C:\Windows\system32\MSIMG32.DLL handle: 73010000 date: 2009-07-14 01:15:44 C:\Windows\system32\dsound.dll handle: 66CA0000 date: 2009-07-14 01:15:13 C:\Windows\system32\POWRPROF.dll handle: 681E0000 date: 2009-07-14 01:16:12 C:\Windows\syswow64\SETUPAPI.dll handle: 76100000 date: 2010-11-20 12:21:14 C:\Windows\syswow64\CFGMGR32.dll handle: 76C10000 date: 2011-05-24 10:39:38 C:\Windows\syswow64\OLEAUT32.dll handle: 75B20000 date: 2011-02-25 05:34:36 C:\Windows\syswow64\DEVOBJ.dll handle: 74D60000 date: 2011-05-24 10:40:05 C:\Program Files (x86)\Workrave\lib\libgdk-win32-2.0-0.dll handle: 6C340000 date: 2010-02-08 04:31:38 C:\Program Files (x86)\Workrave\lib\libgdk_pixbuf-2.0-0.dll handle: 65340000 date: 2010-02-08 04:30:54 C:\Program Files (x86)\Workrave\lib\libgio-2.0-0.dll handle: 6D580000 date: 2009-09-03 04:14:22 C:\Program Files (x86)\Workrave\lib\libgmodule-2.0-0.dll handle: 6DD00000 date: 2009-09-03 04:13:22 C:\Program Files (x86)\Workrave\lib\libpango-1.0-0.dll handle: 65580000 date: 2009-07-31 19:57:46 C:\Program Files (x86)\Workrave\lib\libpangocairo-1.0-0.dll handle: 6D4C0000 date: 2009-07-31 19:57:48 C:\Program Files (x86)\Workrave\lib\libpangowin32-1.0-0.dll handle: 6B280000 date: 2009-07-31 19:57:48 C:\Windows\syswow64\IMM32.DLL handle: 766B0000 date: 2010-11-20 12:08:51 C:\Windows\syswow64\MSCTF.dll handle: 76030000 date: 2009-07-14 01:15:43 C:\Program Files (x86)\Workrave\lib\gnet-2.0.dll handle: 6BF80000 date: 2011-01-26 06:13:32 C:\Program Files (x86)\Workrave\lib\libgthread-2.0-0.dll handle: 65C40000 date: 2009-09-03 04:13:28 C:\Program Files (x86)\Workrave\lib\libgtk-win32-2.0-0.dll handle: 00950000 date: 2010-02-08 04:35:54 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.8 2.7601.17514_none_ec83dffa859149af\COMCTL32.DLL handle: 72CE0000 date: 2010-11-20 12:18:23 C:\Windows\syswow64\COMDLG32.DLL handle: 762F0000 date: 2010-11-20 12:18:23 C:\Windows\system32\WINSPOOL.DRV handle: 72580000 date: 2010-11-20 12:16:50 C:\Program Files (x86)\Workrave\lib\intl.dll handle: 69000000 date: 2008-01-25 06:54:48 C:\Program Files (x86)\Workrave\lib\harpoon.dll handle: 00020000 date: 2010-04-24 01:38:28 C:\Windows\SysWOW64\guard32.dll handle: 007C0000 date: 2011-06-30 08:37:25 C:\Windows\system32\VERSION.dll handle: 749C0000 date: 2009-07-14 01:16:17 C:\Windows\system32\fltlib.dll handle: 749B0000 date: 2009-07-14 01:15:21 C:\Windows\system32\uxtheme.dll handle: 724F0000 date: 2009-07-14 01:11:24 C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17 514_none_72d18a4386696c80\gdiplus.dll handle: 03190000 date: 2010-11-20 11:55:08 C:\Windows\system32\dwmapi.dll handle: 71DB0000 date: 2009-07-14 01:15:13 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0 .7601.17514_none_41e6975e2bd6f2b2\comctl32.dll handle: 73100000 date: 2010-11-20 11:55:09 C:\Windows\syswow64\CLBCatQ.DLL handle: 75BF0000 date: 2009-07-14 01:15:03 C:\Windows\system32\propsys.dll handle: 03320000 date: 2010-11-20 12:20:57 C:\Windows\system32\ntmarta.dll handle: 730D0000 date: 2009-07-14 01:16:11 C:\Windows\syswow64\WLDAP32.dll handle: 762A0000 date: 2010-11-20 12:21:36 C:\Windows\system32\CRYPTSP.dll handle: 73630000 date: 2009-07-14 01:15:07 C:\Windows\system32\rsaenh.dll handle: 735F0000 date: 2009-07-14 01:17:54 C:\Windows\System32\MMDevApi.dll handle: 66C60000 date: 2010-11-20 12:19:39 C:\Windows\system32\AUDIOSES.DLL handle: 64B10000 date: 2010-11-20 12:18:05 C:\Windows\system32\profapi.dll handle: 73400000 date: 2009-07-14 01:16:12 C:\Windows\syswow64\psapi.dll handle: 77160000 date: 2009-07-14 01:16:12 Registry dump: key = Software\Workrave key = Software\Workrave\breaks key = Software\Workrave\breaks\daily_limit value = max_preludes string data = 3 value = enabled string data = 1 key = Software\Workrave\breaks\micro_pause value = max_preludes string data = 3 value = enabled string data = 1 key = Software\Workrave\breaks\rest_break value = max_preludes string data = 3 value = enabled string data = 1 key = Software\Workrave\gui value = trayicon_enabled string data = 1 value = closewarn_enabled string data = 1 key = Software\Workrave\gui\breaks value = block_mode string data = 1 key = Software\Workrave\gui\breaks\daily_limit value = ignorable_break string data = 1 value = exercises string data = 0 value = auto_natural string data = 0 key = Software\Workrave\gui\breaks\micro_pause value = ignorable_break string data = 1 value = exercises string data = 0 value = auto_natural string data = 0 key = Software\Workrave\gui\breaks\rest_break value = ignorable_break string data = 1 value = exercises string data = 3 value = auto_natural string data = 0 key = Software\Workrave\sound value = volume string data = 100 value = enabled string data = 1 value = device string data = soundcard key = Software\Workrave\sound\events value = break_prelude string data = value = break_ignored string data = value = rest_break_started string data = value = rest_break_ended string data = value = micro_break_started string data = value = micro_break_ended string data = value = daily_limit string data = value = exercise_ended string data = value = exercises_ended string data = value = exercise_step string data = key = Software\Workrave\timers key = Software\Workrave\timers\daily_limit value = limit string data = 14400 value = auto_reset string data = 0 value = reset_pred string data = day/4:00 value = snooze string data = 1200 value = monitor string data = value = activity_sensitive string data = 1 key = Software\Workrave\timers\micro_pause value = limit string data = 180 value = auto_reset string data = 30 value = reset_pred string data = value = snooze string data = 150 value = monitor string data = value = activity_sensitive string data = 1 key = Software\Workrave\timers\rest_break value = limit string data = 2700 value = auto_reset string data = 600 value = reset_pred string data = value = snooze string data = 180 value = monitor string data = value = activity_sensitive string data = 1 ------------------------------------------------------------------------------ Magic Quadrant for Content-Aware Data Loss Prevention Research study explores the data loss prevention market. 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