vx8300

Hi,
I have a Vx8300, and my carrier is verizon, I tried to connect my phone using Bitpim but I kept getting a Phone detection fail message.
 
  I could only get two options when I go to setting Auto and com3 but neither one work after I tried.
 
hope I could get some advise.
 
  In the past I was able to connect with this same phone so I dont know what is wrong now.
 
 
  thank you
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