Ringtones not seen by BITPIM?

Have just upgraded my family's Verizon cellphones and we have several
ringtones we'd like to save out of the old ones and install into the new
ones.  Found BITPIM on the web and downloaded "version 1.0.7 - official".
Have worked thru all the initial problems of getting it to recognize the
phones, etc, etc.  At this point everything seems to be working as far as
BITPIM and my computer are concerned (no error messages).  Problem is - the
ringtones we'd like to get out of the old phones simply don't show up with
the files transferred.

 

The specific ringtones in question are the ones that came with the phones
when we bought them.  Besides these, my daughter had installed one
additional ringtone on her phone (it shows up in the phone's ringtone
directory along with the rest) but this is the only one "seen" apparently by
BITPIM and transferred into the ringers directory.

 

I went back as far as 2008 in the archives but didn't see anything touching
on this particular question.  Also, have gone thru the BITPIM help and FAQ
and manual.  According to what I've read, I should be seeing these
ringtones, shouldn't I?  So, am I missing something obvious here?  I'd sure
appreciate some sort of lead on what I've done wrong or what I should do
next.  My apologies if this is a stupid question.

 

Reference info:

2 cell phone models - both have the same pre-installed ringtones so, if I
can get a download from either one, that will be all I need.  I have both
directly-connected to the computer via USB cable.  Both are recognized by
the computer and appear to download/upload files thru BITPIM without any
errors.  Other content transferred seems to be fine.

 

Dell computer - Windows XP home edition with SP3

 

LG Voyager - model VX10000S

  - "phone info" in BITPIM came up blank on this phone so I don't know the
ESN or firmware version

  hw version: Revision 1.0

  sw:  VX10KV11

  PRL version:  PRL 51926

  ERI version:  ERI 4

  Browser version:  Q05a1-3.8

  Media Center version:  3.1.4.83

  AVR version:  mVoice 2.36.1

  MMS version:  L12.37R

  Bluetooth version:  1.2

  MSUI version:  10.0

  MEID:  A000000F9CED04

 

 

LG EnV 2 - model VX9100M

 - per "phone info" in BITPIM

  ESN:  80A5CC57

  Firmware version:  VX910V07

 - info from phone

  hw version: 1.1

  sw:  VX910V07

  PRL version:  51926

  ERI version:  ERI 4

  Browser version:  6.2.3.2

  Media Center version:  3.1.4.85

  AVR version:  mVoice 2.36.2

  MMS version:  L12.42R_04

  Bluetooth version:  1.2

  MSUI version:  12.0

  MEID:  A000000F17C878

------------------------------------------------------------------------------
This SF.net Dev2Dev email is sponsored by:

Show off your parallel programming skills.
Enter the Intel(R) Threading Challenge 2010.
http://p.sf.net/sfu/intel-thread-sfd

_______________________________________________
BitPim-user mailing list [email protected]
Unsubscribe or change options at
https://lists.sourceforge.net/lists/listinfo/bitpim-user

There are several hundred people on this list.  Please be
courteous, on topic and follow the instructions before posting
http://www.bitpim.org/help/support.htm