Re: Ringtones not seen by BITPIM?

While I can find in the filesystem of my env2 (vx9100) the ringtones I've added, I haven't found
the built-in ringtones.  I wish I could - I like a couple of them (15 and 16) enough to want to have a copy
for any future phone.

On Aug 30, 2010, at 2:32 PM, J Howard wrote:

> Have just upgraded my family's Verizon cellphones and we have several ringtones we'd like to save out of the old ones and install into the new ones.  Found BITPIM on the web and downloaded "version 1.0.7 - official".  Have worked thru all the initial problems of getting it to recognize the phones, etc, etc.  At this point everything seems to be working as far as BITPIM and my computer are concerned (no error messages).  Problem is - the ringtones we'd like to get out of the old phones simply don't show up with the files transferred.
>  
> The specific ringtones in question are the ones that came with the phones when we bought them.  Besides these, my daughter had installed one additional ringtone on her phone (it shows up in the phone's ringtone directory along with the rest) but this is the only one "seen" apparently by BITPIM and transferred into the ringers directory.
>  
> I went back as far as 2008 in the archives but didn't see anything touching on this particular question.  Also, have gone thru the BITPIM help and FAQ and manual.  According to what I've read, I should be seeing these ringtones, shouldn't I?  So, am I missing something obvious here?  I'd sure appreciate some sort of lead on what I've done wrong or what I should do next.  My apologies if this is a stupid question.
>  
> Reference info:
> 2 cell phone models - both have the same pre-installed ringtones so, if I can get a download from either one, that will be all I need.  I have both directly-connected to the computer via USB cable.  Both are recognized by the computer and appear to download/upload files thru BITPIM without any errors.  Other content transferred seems to be fine.
>  
> Dell computer - Windows XP home edition with SP3
>  
> LG Voyager - model VX10000S
>   - "phone info" in BITPIM came up blank on this phone so I don't know the ESN or firmware version
>   hw version: Revision 1.0
>   sw:  VX10KV11
>   PRL version:  PRL 51926
>   ERI version:  ERI 4
>   Browser version:  Q05a1-3.8
>   Media Center version:  3.1.4.83
>   AVR version:  mVoice 2.36.1
>   MMS version:  L12.37R
>   Bluetooth version:  1.2
>   MSUI version:  10.0
>   MEID:  A000000F9CED04
>  
>  
> LG EnV 2 - model VX9100M
>  - per "phone info" in BITPIM
>   ESN:  80A5CC57
>   Firmware version:  VX910V07
>  - info from phone
>   hw version: 1.1
>   sw:  VX910V07
>   PRL version:  51926
>   ERI version:  ERI 4
>   Browser version:  6.2.3.2
>   Media Center version:  3.1.4.85
>   AVR version:  mVoice 2.36.2
>   MMS version:  L12.42R_04
>   Bluetooth version:  1.2
>   MSUI version:  12.0
>   MEID:  A000000F17C878
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courteous, on topic and follow the instructions before posting
http://www.bitpim.org/help/support.htm