Re: DLR but could not find message or was not interested Issue

"[email protected]" <[email protected]> Tue, 12 May 2020 09:58:21 -0400
Newsgroups gmane.comp.mobile.kannel.user
Message-ID <[email protected]>
Are the messages in questions are "oversized"? We are experiencing the
same issue, and had determined that the issue is connected to the
message length and how kannel is handling multipart messages.

When sending a concatenated MT, kannel keeps normally a reference for
the first part only and ignores the other parts. If provider sends you
dlrs for parts other then 1st, kannel cannot mach.

Regards,

Lelik.

On 2020-05-11 23:30, Wan Md Arif Noor Bin. Wan Nizam wrote:
>
> Hi,
>
> Thanks for the reply, tried it and same issue. Just to note that the
> issue is pretty random but happening regularly.
>
> Logs :
>
> 2020-05-12 11:16:34 [SMSC:6SeriesSHT] [from:62033] [to:601xxxxxxxx]
> [msg:154:RM0 <#> Kod WhatsApp Anda: 664-190..Anda boleh ketik pautan
> ini untuk mengesahkan nombor anda: v.whatsapp.com/..Jangan kongsikan
> kod ini.4sgLq1p5sV6] [FID:1A7A1C61]
>
> 2020-05-12 11:22:57 [SMSC:6SeriesSHT] [from:+601xxxxxxxx] [to:62033]
> [msg:122:id:0444210273 sub:000 dlvrd:000 submit date:2005121116 done
> date:2005121122 stat:DELIVRD err:000 text:RM0 <#> Kod WhatsApp]
> [FID:1A7A1C61]
>
> 2020-05-12 11:22:57 [85037] [7] ERROR: SMPP[6SeriesSHT]: got DLR but
> could not find message or was not interested in it id<444210273>
> dst<601xxxxxxxx>, type<1>
>
> Best Regards.
>
> Arif Noor
>
> *From:* Gorki Alfaro <[email protected]>
> *Sent:* Tuesday, May 12, 2020 11:19 AM
> *To:* Wan Md Arif Noor Bin. Wan Nizam <[email protected]>
> *Cc:* kannel [email protected] <[email protected]>
> *Subject:* Re: DLR but could not find message or was not interested Issue
>
> Hello
>
> Try to changing your msg-id-type = 0x01
>
> Regards
>
> Gorki
>
> On Mon, May 11, 2020 at 9:12 PM Wan Md Arif Noor Bin. Wan Nizam
> <[email protected]
> <mailto:[email protected]>> wrote:
>
>     Hello Guys,
>
>     I’ve been struggling to find what is the issue with the DLR which
>     regularly getting error “DLR but could not find message or was not
>     interested”. From the debug logs it looks just fine but from the
>     access logs it becomes like those normal MO instead of DN.
>
>     38029:2020-05-12 05:07:42 [1640] [9] DEBUG: SMPP[6SeriesSHT]: Got PDU:
>
>     38030:2020-05-12 05:07:42 [1640] [9] DEBUG: SMPP PDU
>     0x7f087c014d70 dump:
>
>     38031:2020-05-12 05:07:42 [1640] [9] DEBUG:   type_name: deliver_sm
>
>     38032:2020-05-12 05:07:42 [1640] [9] DEBUG:   command_id: 5 =
>     0x00000005
>
>     38033:2020-05-12 05:07:42 [1640] [9] DEBUG:   command_status: 0 =
>     0x00000000
>
>     38034:2020-05-12 05:07:42 [1640] [9] DEBUG:   sequence_number:
>     253886944 = 0x0f2201e0
>
>     38035:2020-05-12 05:07:42 [1640] [9] DEBUG:   service_type: NULL
>
>     38036:2020-05-12 05:07:42 [1640] [9] DEBUG:   source_addr_ton: 1 =
>     0x00000001
>
>     38037:2020-05-12 05:07:42 [1640] [9] DEBUG:   source_addr_npi: 1 =
>     0x00000001
>
>     38038:2020-05-12 05:07:42 [1640] [9] DEBUG:   source_addr:
>     "601xxxxxxxx"
>
>     38039:2020-05-12 05:07:42 [1640] [9] DEBUG:   dest_addr_ton: 0 =
>     0x00000000
>
>     38040:2020-05-12 05:07:42 [1640] [9] DEBUG:   dest_addr_npi: 1 =
>     0x00000001
>
>     38041:2020-05-12 05:07:42 [1640] [9] DEBUG:   destination_addr:
>     "63660"
>
>     38042:2020-05-12 05:07:42 [1640] [9] DEBUG:   esm_class: 4 =
>     0x00000004
>
>     38043:2020-05-12 05:07:42 [1640] [9] DEBUG:   protocol_id: 0 =
>     0x00000000
>
>     38044:2020-05-12 05:07:42 [1640] [9] DEBUG:   priority_flag: 0 =
>     0x00000000
>
>     38045:2020-05-12 05:07:42 [1640] [9] DEBUG:
>     schedule_delivery_time: NULL
>
>     38046:2020-05-12 05:07:42 [1640] [9] DEBUG:   validity_period: NULL
>
>     38047:2020-05-12 05:07:42 [1640] [9] DEBUG: registered_delivery: 0
>     = 0x00000000
>
>     38048:2020-05-12 05:07:42 [1640] [9] DEBUG:
>     replace_if_present_flag: 0 = 0x00000000
>
>     38049:2020-05-12 05:07:42 [1640] [9] DEBUG:   data_coding: 0 =
>     0x00000000
>
>     38050:2020-05-12 05:07:42 [1640] [9] DEBUG:   sm_default_msg_id: 0
>     = 0x00000000
>
>     38051:2020-05-12 05:07:42 [1640] [9] DEBUG:   sm_length: 122 =
>     0x0000007a
>
>     38052:2020-05-12 05:07:42 [1640] [9] DEBUG:   short_message:
>
>     38053:2020-05-12 05:07:42 [1640] [9] DEBUG:    Octet string at
>     0x7f087c014330:
>
>     38054:2020-05-12 05:07:42 [1640] [9] DEBUG:      len:  122
>
>     38055:2020-05-12 05:07:42 [1640] [9] DEBUG:      size: 123
>
>     38056:2020-05-12 05:07:42 [1640] [9] DEBUG:      immutable: 0
>
>     38057:2020-05-12 05:07:42 [1640] [9] DEBUG:      data: 69 64 3a 30
>     34 31 36 32 39 33 38 30 38 20 73 75 id:0416293808 su
>
>     38058:2020-05-12 05:07:42 [1640] [9] DEBUG:      data: 62 3a 30 30
>     30 20 64 6c 76 72 64 3a 30 30 30 20   b:000 dlvrd:000
>
>     38059:2020-05-12 05:07:42 [1640] [9] DEBUG:      data: 73 75 62 6d
>     69 74 20 64 61 74 65 3a 32 30 30 35   submit date:2005
>
>     38060:2020-05-12 05:07:42 [1640] [9] DEBUG:      data: 31 32 30 35
>     30 37 20 64 6f 6e 65 20 64 61 74 65   120507 done date
>
>     38061:2020-05-12 05:07:42 [1640] [9] DEBUG:      data: 3a 32 30 30
>     35 31 32 30 35 30 37 20 73 74 61 74 :2005120507 stat
>
>     38062:2020-05-12 05:07:42 [1640] [9] DEBUG:      data: 3a 55 4e 44
>     45 4c 49 56 20 65 72 72 3a 32 34 35 :UNDELIV err:245
>
>     38063:2020-05-12 05:07:42 [1640] [9] DEBUG:      data: 20 74 65 78
>     74 3a 52 4d 30 2e 30 30 20 3a 20 59 text:RM0.00 : Y
>
>     38064:2020-05-12 05:07:42 [1640] [9] DEBUG:      data: 6f 75 72 20
>     53 68 6f 70 65 65                     our Shopee
>
>     38065:2020-05-12 05:07:42 [1640] [9] DEBUG:    Octet string dump ends.
>
>     38066:2020-05-12 05:07:42 [1640] [9] DEBUG:   message_state: 5 =
>     0x00000005
>
>     38067:2020-05-12 05:07:42 [1640] [9] DEBUG: receipted_message_id:
>     "18D023B0"
>
>     38068:2020-05-12 05:07:42 [1640] [9] DEBUG: SMPP PDU dump ends.
>
>     38069:2020-05-12 05:07:42 [1640] [9] DEBUG: SMPP[6SeriesSHT]
>     handle_pdu, got DLR
>
>     38070:2020-05-12 05:07:42 [1640] [9] DEBUG: DLR[mysql]: Looking
>     for DLR smsc=6SeriesSHT, ts=18D023B0, dst=601xxxxxxxx, type=2
>
>     38071:2020-05-12 05:07:42 [1640] [9] DEBUG: sql: SELECT `mask`,
>     `service`, `url`, `source`, `destination`, `boxcid` FROM
>     `smpp_dlr` WHERE `smsc`=? AND `ts`=?  LIMIT 1
>
>     38072:2020-05-12 05:07:42 [1640] [9] DEBUG: column=mask
>     buffer_type=3 max_length=0 length=10
>
>     38073:2020-05-12 05:07:42 [1640] [9] DEBUG: column=service
>     buffer_type=253 max_length=0 length=40
>
>     38074:2020-05-12 05:07:42 [1640] [9] DEBUG: column=url
>     buffer_type=253 max_length=0 length=255
>
>     38075:2020-05-12 05:07:42 [1640] [9] DEBUG: column=source
>     buffer_type=253 max_length=0 length=40
>
>     38076:2020-05-12 05:07:42 [1640] [9] DEBUG: column=destination
>     buffer_type=253 max_length=0 length=40
>
>     38077:2020-05-12 05:07:42 [1640] [9] DEBUG: column=boxcid
>     buffer_type=253 max_length=0 length=40
>
>     38078:2020-05-12 05:07:42 [1640] [9] WARNING: DLR[mysql]: DLR from
>     SMSC<6SeriesSHT> for DST<601xxxxxxxx > not found.
>
>     38079:2020-05-12 05:07:42 [1640] [9] ERROR: SMPP[6SeriesSHT]: got
>     DLR but could not find message or was not interested in it
>     id<18D023B0> dst<601xxxxxxxx >, type<2>
>
>     Access Logs
>
>     2020-05-12 05:07:42 [SMSC:6SeriesSHT] [from:+601xxxxxxxx]
>     [to:63660] [msg:122:id:0416293808 sub:000 dlvrd:000 submit
>     date:2005120507 done date:2005120507 stat:UNDELIV err:245
>     text:RM0.00 : Your Shopee] [FID:18D023B0]
>
>     2020-05-12 05:07:42 [SMSC:6SeriesSHT] [from:63660] [to:
>     601xxxxxxxx] [msg:149:RM0.00 : Your account (h***i) is now linked
>     to another phone number. If this change was not done by you,
>     please call 03 2777 9222 immediately.] [FID:18D023B0]
>
>     Which normally like
>
>     2020-05-12 11:05:39 [SMSC:6SeriesSHT] [from:68886]
>     [to:601xxxxxxxx] [msg:92:RM0.00 GoPayz : Your OTP is. You
>     requested to sign in on 12 May 2020 11:05:38.] [FID:19611B60]
>
>     2020-05-12 11:05:39 [SMSC:6SeriesSHT] [from:68886]
>     [to:601xxxxxxxx] [msg:122:id:0425794400 sub:000 dlvrd:000 submit
>     date:2005121105 done date:2005121105 stat:DELIVRD err:000
>     text:RM0.00 GoPayz : Your] [FID:19611B60]
>
>     Database
>
>     +--------+------------+----------+-------------+--------+----------+------------------------------------------------------------------------------------------------------------------------------------+------+--------+--------+
>
>     | id     | smsc       | ts       | destination | source | service 
>     | url
>                                                                              |
>     mask | status | boxcid |
>
>     +--------+------------+----------+-------------+--------+----------+------------------------------------------------------------------------------------------------------------------------------------+------+--------+--------+
>
>     | 195987 | 6SeriesSHT | 18D023B0 | 601xxxxxxxx | 63660  | smsSMPP2
>     | http://10.90.xx.xxx/BULKDN/BulkDN.aspx?type='%d
>     <http://10.90.xx.xxx/BULKDN/BulkDN.aspx?type='%25d>',74176412-e628-46f2-a49a-e6bde0aa8c14,gweub39909gdnk,601xxxxxxxx,63660,20205125742
>     |    3 |      0 |        |
>
>     +--------+------------+----------+-------------+--------+----------+------------------------------------------------------------------------------------------------------------------------------------+------+--------+--------+
>
>     Kindly advise
>
>     Kannel Version svn-r5299M
>
>     Best Regards.
>
>     Arif Noor
>