Re: Major Problem with Bugziill 4.4.6

Guten Tag ekontos--- via support-bugzilla,
am Dienstag, 22. Dezember 2020 um 01:12 schrieben Sie:

> My assumption is that it may NOT be this easy as the
> database may have to have changes made to it by the upgrade.

That process is documented, the important point is to run
"checksetup.pl". That will handle the upgrade in-place and should
succeed most likely, things heavily depend on which extensions you
use, if you have customized things on your own etc.

https://bugzilla.readthedocs.io/en/5.0/installing/moving.html
https://bugzilla.readthedocs.io/en/5.0/installing/upgrading.html

> Additionally no one exists in the company that has the password for the Mysql admin.

Bugzilla contains a file "localconfig" in its root containing the
password it uses itself to access its own database. That should be
enough for your dumps. Otherwise simply google how to set a new root
password for MySQL, there's surely something available.

Mit freundlichen Grüßen,

Thorsten Schöning

-- 
Thorsten Schöning
AM-SoFT IT-Service - Bitstore Hameln GmbH

E-Mail:  [email protected]
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