Re: Unable to Login to Bugzilla
=?windows-1250?Q?Thorsten_Sch=F6ning?= <[email protected]>
| Newsgroups | gmane.comp.mozilla.devel.webtools |
|---|---|
| Organization | AM-SoFT GmbH IT-Systeme |
| Message-ID | <[email protected]> |
Guten Tag ekontos--- via support-bugzilla, am Mittwoch, 23. Dezember 2020 um 17:47 schrieben Sie: > Non one is able to login to Bugzilla with the user names and > passwords that they were using, even the Admin. Passwords can be reset, IF(!) that really is your problem: > [email protected] > Resets the specified user's password. checksetup.pl will prompt you > to enter a new password for the user. https://www.bugzilla.org/docs/4.4/en/html/api/checksetup.html > How do we go about > trying to resolve this issue? All bugzilla does is tell us that the > passwords were invalid and try again. Are you sure it's about user's passwords and not the one to access MySQL instead? > Any suggestions on how to do > this? I need to get this resolved before I event attempt to upgrade or migrate to a new machine. > We are using MySQL and it is Bugzilla 4.4.6 MySQL version 5.5 You should make more clear what you have done already so that users can't login anymore. Mit freundlichen Grüßen, Thorsten Schöning -- Thorsten Schöning AM-SoFT IT-Service - Bitstore Hameln GmbH E-Mail: [email protected] Web: http://www.AM-SoFT.de/ Telefon: 05151- 9468-55 Fax: 05151- 9468-88 Mobil: 0178-8 9468-04 Firmensitz: Bitstore IT-Consulting, Frankfurter Allee 285, 10317 Berlin Steuernummer 037/230/30566, HR 27198, Amtsgericht Potsdam Geschäftsführer Janine Galonska _______________________________________________ support-bugzilla mailing list [email protected] https://lists.mozilla.org/listinfo/support-bugzilla PLEASE put [email protected] in the To: field when you reply.