Release Note: OTRS ITSM 3.1.0.beta2

+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++

Release:                  ITSM 3.1.0.beta2
Packaging Version Number: 3.0.92
Required OTRS release:    OTRS Help Desk 3.1.0.beta2
Recommended OTRS release: OTRS Help Desk 3.1.0.beta2
Status:                   beta

Get OTRS 3.1.0.beta2 here!
[ http://otrs.org/releases/3.1.0.beta2 ]

Enhancements
============
* Converted language files to UTF-8.

Bug Fixes
=========

* Bug# 7945 - ChangeFreeTextUpdate and WorkOrderFreeTextUpdate functions
use inefficient way to lookup freetext data.
[ http://bugs.otrs.org/show_bug.cgi?id=7945 ]

* Bug# 7946 - Inefficient way to always lookup linked services even if
they are not shown.
[ http://bugs.otrs.org/show_bug.cgi?id=7946 ]

* Bug# 7953 - Caching in ChangeManagement could be improved in the
functions WorkOrderChangeTimeGet() and WorkOrderChangeEffortsGet().
[ http://bugs.otrs.org/show_bug.cgi?id=7953 ]

* Bug# 7954 - Caching in ChangeManagement could be improved in the
function ChangeCABGet().
[ http://bugs.otrs.org/show_bug.cgi?id=7954 ]

* Bug# 7061 - Attribute of "Customer" type can not be in a sub => []
definition.
[ http://bugs.otrs.org/show_bug.cgi?id=7061 ]

LIST OF FILES AND MD5 MESSAGE DIGEST (128-bit) CHECKSUMS
========================================================

7f4cbe4e60aa98c64c33ffdd6f9cfe6b
http://ftp.otrs.org/pub/otrs/itsm/packages31/GeneralCatalog-3.0.92.opm
69bd6e51699e03a39c970cc173d88389
http://ftp.otrs.org/pub/otrs/itsm/packages31/ITSMChangeManagement-3.0.92.opm
b8735689125dbedc4f67fdfd7506cc46
http://ftp.otrs.org/pub/otrs/itsm/packages31/ITSMConfigurationManagement-3.0.92.opm
009be6cc527defa46367f35975fd919a
http://ftp.otrs.org/pub/otrs/itsm/packages31/ITSMCore-3.0.92.opm
4e07ec0fbcebbdaf162f2014e227409e
http://ftp.otrs.org/pub/otrs/itsm/packages31/ITSMIncidentProblemManagement-3.0.92.opm
960c5c5a571fc3d9c6688c8c98b34f35
http://ftp.otrs.org/pub/otrs/itsm/packages31/ITSMServiceLevelManagement-3.0.92.opm
7aed623cfb28a8c45c91654ec767da19
http://ftp.otrs.org/pub/otrs/itsm/packages31/ImportExport-3.0.92.opm
53e87e8778b4cd4e8aa0fb5ed29ac2ad
http://ftp.otrs.org/pub/otrs/itsm/bundle31/ITSM-3.0.92.opm

FEEDBACK & BUG REPORTING:
=========================

Although our releases are always rigorously tested, your feedback is
our most valuable asset. As always, you' re encouraged to tell us what
you think, using this feedback e-Mail: [ enjoy at otrs.com ] or by
filing a bug in Bugzilla [ http://bugs.otrs.org ].

PROFESSIONAL SERVICES:
======================

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deployment. Plan, custom engineer, deploy and scale with confidence by
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[ http://www.otrs.com/en/services/ ]

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=================

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-- 
Martin Gruner
Senior Developer R&D

OTRS AG
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