OTRS 1.3 Beta 3 (Sandy Beach) Released

The OTRS Team is pleased to announce the release of OTRS 1.3 Beta 3. 

This is the first public "beta" version of the new OTRS 1.3.  

Upgrading:
========== 
For those folks who are using OTRS 1.2 and want to upgrade to 1.3 
please read the UPGRADING and INSTALL files.

Bugreports:
===========
    http://bugs.otrs.org/ (Thanks!)

Changes:
========
    General:
    --------
    o new Stats Framework (easy to create own stats modules)
    o WebInterface for GenericAgent
    o WebInterface for PostMaster filter
    o Ticket Bulk feature
    o new PreApplicationModule layer for agent and customer
      interface, usable for login info changes, welcome messages
      or license infos
    o new notification module for customer panel (like existing
      notification module layer for agent interface)
    o new Radios authentication modules
    o improved customer panel with fulltext search
    o improved customer panel with icons
    o added customer panel MyTickets and CompanyTickets feature
    o added mulit serach options to customer serach e. g.
      "name+phone" in customer search
    o added multi customer id support
    o added <OTRS_CUSTOMER_*> tags for salutatuion, signateure
      and std. responses
    o added global TimeZone feature

    Email handling:
    ---------------
    o added follow up check feature based on references
      and in-reply-to header
    o new auto convert of incoming html only emails to text/plain

    Frontend:
    ---------
    o new language translations
    o new .dtl Block feature
    o new .dtl Include feature
    o new language custom and module translations files
    o html application output filter layer
    o attachment size is now shown
    o multi attachments in compose message or note
    o ticket_history is now with i18n support

    Session:
    --------
    o new session config option, MaxSessionIdleTime
    o new session config option, SessionUseCookieAfterBrowserClose
      to keep cookies in browser (after closing the browser) till
      expiration of session (default is 0).

    System:
    -------
    o new feature to use crypted database password option in Kernel/Config.pm
    o improved utf-8 support
    o improved database handling of large objects
    o improved otrs LDAP modules with AlwaysFilter and Charset options

(details: http://cvs.otrs.org/cvsweb.cgi/otrs/CHANGES?rev=1.128)

Online Documentation:
=====================
    http://doc.otrs.org/cvs/en/html/
    http://doc.otrs.org/cvs/de/html/

Download:
=========
    ftp://ftp.otrs.org/pub/otrs/

-----------------------------------------------------------------
MD5 message digest (128-bit) checksums
adddb67bbb290bfc4830c3be28da378a  ./RPMS/suse/7.3/otrs-1.3.0-beta3.i386.rpm
5a1c389c5d2167ddbe903c3118c19f5f  ./RPMS/suse/8.x/otrs-1.3.0-beta3.i386.rpm
2b436f316f6d2b2734dfb8f83abb4030  ./RPMS/suse/9.0/otrs-1.3.0-beta3.i386.rpm
b6506a31bbc0e5953b2ca01c9d7aaa0a  ./RPMS/suse/9.1/otrs-1.3.0-beta3.i386.rpm
b6c8487aa80dd86bda9b97ee4272d9ab  ./RPMS/redhat/7.x/otrs-1.3.0-beta3.i386.rpm
446b6e1c35ac3ef95a9e473ab4ad100f  ./RPMS/redhat/8.0/otrs-1.3.0-beta3.i386.rpm
052e7493be61f2bda288206f39b12656  ./SRPMS/suse/7.3/otrs-1.3.0-beta3.src.rpm
69eff2d63e0bfbd8368060cb8679a035  ./SRPMS/suse/8.x/otrs-1.3.0-beta3.src.rpm
02b7f04e98718e927f37018f77a31f19  ./SRPMS/suse/9.0/otrs-1.3.0-beta3.src.rpm
d23a07429c5e8d271c7871a76ed37abe  ./SRPMS/suse/9.1/otrs-1.3.0-beta3.src.rpm
cf6d6b1d1d8f2adb776eecbb1a45395f  ./SRPMS/redhat/7.x/otrs-1.3.0-beta3.src.rpm
6a336f9f4f9d1f7cc847228113fcf9d4  ./SRPMS/redhat/8.0/otrs-1.3.0-beta3.src.rpm
a7367e5d888c4282f20b3d5cbceeedef  ./otrs-1.3.0-beta3.tar.gz
49d0cde8098cfbe2fe09339eb3a7be32  ./otrs-1.3.0-beta3.tar.bz2
-----------------------------------------------------------------

We appreciate your help with the development of OTRS. :-)

Have a lot of fun!

  Martin Edenhofer

--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
        http://www.otrs.de/ :: Manage your communication!