[otrs-cvs] doc-admin/en/content/customization process-management.xml, 1.19, 1.20
"CVS commits notifications of OTRS.org" <[email protected]>
| Newsgroups | gmane.comp.otrs.cvs |
|---|---|
| Message-ID | <[email protected]> |
Comments:
Update of /home/cvs/doc-admin/en/content/customization
In directory lancelot:/tmp/cvs-serv21373/en/content/customization
Modified Files:
process-management.xml
Log Message:
Added new Transition Action to the list of available Transition Actions.
Author: cr
Index: process-management.xml
===================================================================
RCS file: /home/cvs/doc-admin/en/content/customization/process-management.xml,v
retrieving revision 1.19
retrieving revision 1.20
diff -2 -u -d -r1.19 -r1.20
--- process-management.xml 17 Dec 2012 14:52:22 -0000 1.19
+++ process-management.xml 17 Dec 2012 15:08:42 -0000 1.20
@@ -2961,4 +2961,35 @@
</para>
</section>
+
+ <section>
+ <title>TicketTypeSet</title>
+ <para>
+ Sets the ticket type of a process ticket. Example:
+ </para>
+ <para>
+ <screen><![CDATA[
+$Self->{'Process::TransitionAction'} = {
+ 'TA1' => {
+ Name => 'Set Ticket Type to default',
+ Module => 'Kernel::System::ProcessManagement::TransitionAction::TicketTypeSet',
+ Config => {
+ TicketType => 'default',
+ # or
+ # TicketTypeID => '1',
+ },
+ },
+};
+ ]]></screen>
+ </para>
+ <para>
+ 'Name' specifies the name of the configured TransitionAction.
+ </para>
+ <para>
+ 'TicketType' specifies the name of the ticket type.
+ </para>
+ <para>
+ 'TicketTypeID' specifies the internal ID of the ticket type.
+ </para>
+ </section>
</section>
</section>
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