[otrs-cvs] doc-admin/ru dynamicfields.xml, 1.2, 1.2.2.1 email.xml, 1.17, 1.17.2.1 external-backends.xml, 1.17, 1.17.2.1 fdl.xml, 1.17, 1.17.2.1 first-steps.xml, 1.17, 1.17.2.1 genericinterface-communication-flow.xml, 1.2, 1.2.2.1 genericinterface-connectors.xml, 1.2.2.1, 1.2.2.2 genericinterface-layers.xml, 1.2, 1.2.2.1 genericinterface-webservice-cli.xml, 1.2, 1.2.2.1 genericinterface-webservice-configuration.xml, 1.2, 1.2.2.1 genericinterface-webservice-gui.xml, 1.2, 1.2.2.1 genericinterface.xml, 1.2, 1.2.2.1 installation-and-basic-configuration.xml, 1.17, 1.17.2.1 language-translation.xml, 1.17, 1.17.2.1 monitoring-tickets.xml, 1.17, 1.17.2.1 otrs.xml, 1.17, 1.17.2.1 pdf-output.xml, 1.17, 1.17.2.1 performance-tuning.xml, 1.17, 1.17.2.1 pgp.xml, 1.17, 1.17.2.1 preface.xml, 1.17, 1.17.2.1 priorities.xml, 1.17, 1.17.2.1 scheduler.xml, 1.2, 1.2.2.1 smime.xml, 1.17
"CVS commits notifications of OTRS.org" <[email protected]>
| Newsgroups | gmane.comp.otrs.cvs |
|---|---|
| Message-ID | <[email protected]> |
Comments:
Update of /home/cvs/doc-admin/ru
In directory lancelot:/tmp/cvs-serv29825/ru
Modified Files:
Tag: rel-3_1
dynamicfields.xml email.xml external-backends.xml fdl.xml
first-steps.xml genericinterface-communication-flow.xml
genericinterface-connectors.xml genericinterface-layers.xml
genericinterface-webservice-cli.xml
genericinterface-webservice-configuration.xml
genericinterface-webservice-gui.xml genericinterface.xml
installation-and-basic-configuration.xml
language-translation.xml monitoring-tickets.xml otrs.xml
pdf-output.xml performance-tuning.xml pgp.xml preface.xml
priorities.xml scheduler.xml smime.xml states.xml stats.xml
themes.xml time.xml tts.xml
Log Message:
Updated language versions.
Author: mg
Author: mg
Author: mg
Index: external-backends.xml
===================================================================
RCS file: /home/cvs/doc-admin/ru/Attic/external-backends.xml,v
retrieving revision 1.17
retrieving revision 1.17.2.1
diff -2 -u -d -r1.17 -r1.17.2.1
--- external-backends.xml 17 Apr 2012 11:35:55 -0000 1.17
+++ external-backends.xml 6 Feb 2013 14:50:34 -0000 1.17.2.1
@@ -1,9 +1,9 @@
<?xml version='1.0' encoding='UTF-8'?>
-<!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook XML V4.4//EN"
+<!DOCTYPE section PUBLIC "-//OASIS//DTD DocBook XML V4.4//EN"
"http://www.oasis-open.org/docbook/xml/4.4/docbookx.dtd">
<!-- $Id$ -->
-<chapter id="external-backends">
+<section id="external-backends">
<title>Использование внешних хранилищ данных</title>
@@ -97,4 +97,5 @@
# if you want to use an external database, add the required settings
# DSN => 'DBI:odbc:yourdsn',
+# Type => 'mssql', # only for ODBC connections
# DSN => 'DBI:mysql:database=customerdb;host=customerdbhost',
# User => '',
@@ -532,4 +533,5 @@
# required settings
# DSN => 'DBI:odbc:yourdsn',
+# Type => 'mssql', # only for ODBC connections
# DSN => 'DBI:mysql:database=customerdb;host=customerdbhost',
# User => '',
@@ -1035,5 +1037,5 @@
<section id="customer-self-registration">
-<title>Настройка самостоятельной регистрации клиента</title>
+<title>Customizing the customer self-registration</title>
<para>
@@ -1100,4 +1102,5 @@
# required settings
# DSN => 'DBI:odbc:yourdsn',
+# Type => 'mssql', # only for ODBC connections
# DSN => 'DBI:mysql:database=customerdb;host=customerdbhost',
# User => '',
@@ -1170,5 +1173,5 @@
<section id="customer-self-registration-customer-table">
-<title>Настройка таблицы customer_user в Базе Данных OTRS (DB)</title>
+<title>Customizing the customer_user table in the OTRS DB</title>
<para>
@@ -1217,3 +1220,3 @@
</section>
-</chapter>
+</section>
Author: mg
Author: mg
Author: mg
Author: mg
Index: genericinterface-connectors.xml
===================================================================
RCS file: /home/cvs/doc-admin/ru/Attic/genericinterface-connectors.xml,v
retrieving revision 1.2.2.1
retrieving revision 1.2.2.2
diff -2 -u -d -r1.2.2.1 -r1.2.2.2
--- genericinterface-connectors.xml 10 Jan 2013 15:33:57 -0000 1.2.2.1
+++ genericinterface-connectors.xml 6 Feb 2013 14:50:34 -0000 1.2.2.2
@@ -496,5 +496,5 @@
<StateType>?</StateType>
<!--Zero or more repetitions:-->
- <StateTpeyIDs>?</StateTpeyIDs>
+ <StateTypeIDs>?</StateTypeIDs>
<!--Zero or more repetitions:-->
<Priorities>?</Priorities>
@@ -506,5 +506,5 @@
<ServiceIDs>?</ServiceIDs>
<!--Zero or more repetitions:-->
- <SLA>?</SLA>
+ <SLAs>?</SLAs>
<!--Zero or more repetitions:-->
<SLAIDs>?</SLAIDs>
@@ -540,5 +540,5 @@
<CreatedQueues>?</CreatedQueues>
<!--Zero or more repetitions:-->
- <CreatedStateIDs>?</CreatedStateIDs>
+ <CreatedQueueIDs>?</CreatedQueueIDs>
<!--Zero or more repetitions:-->
<DynamicFields>
@@ -577,8 +577,4 @@
<ContentSearch>?</ContentSearch>
<!--Optional:-->
- <ContentSearchPrefix>?</ContentSearchPrefix>
- <!--Optional:-->
- <ContentSearchSuffix>?</ContentSearchSuffix>
- <!--Optional:-->
<ConditionInline>?</ConditionInline>
<!--Optional:-->
@@ -636,6 +632,4 @@
<!--Zero or more repetitions:-->
<SortBy>?</SortBy>
- <!--Optional:-->
- <Permission>?</Permission>
<!--Zero or more repetitions:-->
<CustomerUserID>?</CustomerUserID>
Author: mg
Author: mg
Author: mg
Author: mg
Author: mg
Author: mg
Index: installation-and-basic-configuration.xml
===================================================================
RCS file: /home/cvs/doc-admin/ru/Attic/installation-and-basic-configuration.xml,v
retrieving revision 1.17
retrieving revision 1.17.2.1
diff -2 -u -d -r1.17 -r1.17.2.1
--- installation-and-basic-configuration.xml 17 Apr 2012 11:35:55 -0000 1.17
+++ installation-and-basic-configuration.xml 6 Feb 2013 14:50:34 -0000 1.17.2.1
@@ -87,5 +87,5 @@
[start Apache and MySQL]
- Execute 'rcapache restart' and 'rcmysql start' in case they don't run.
+ Execute 'rcapache2 start' and 'rcmysql start' in case they don't run.
[install the OTRS database]
@@ -150,5 +150,5 @@
<para>
<screen>
-linux:~ # rcapache restart
+linux:~ # rcapache2 restart
Shutting down httpd done
Starting httpd [ PERL ] done
@@ -1306,5 +1306,5 @@
# --
# cron/aaa_base - base crontab package
-# Copyright (C) 2001-2012 OTRS AG, http://otrs.org/
+# Copyright (C) 2001-2013 OTRS AG, http://otrs.org/
# --
# This software comes with ABSOLUTELY NO WARRANTY.
@@ -1315,5 +1315,5 @@
# --
# cron/cache - delete expired cache
-# Copyright (C) 2001-2012 OTRS AG, http://otrs.org/
+# Copyright (C) 2001-2013 OTRS AG, http://otrs.org/
# This software comes with ABSOLUTELY NO WARRANTY.
# --
@@ -1324,5 +1324,5 @@
# --
# cron/fetchmail - fetchmail cron of the OTRS
-# Copyright (C) 2001-2012 OTRS AG, http://otrs.org/
+# Copyright (C) 2001-2013 OTRS AG, http://otrs.org/
# --
# This software comes with ABSOLUTELY NO WARRANTY.
@@ -1333,5 +1333,5 @@
# --
# cron/generic_agent - otrs.GenericAgent.pl cron of the OTRS
-# Copyright (C) 2001-2012 OTRS AG, http://otrs.org/
+# Copyright (C) 2001-2013 OTRS AG, http://otrs.org/
# --
# --
@@ -1345,5 +1345,5 @@
# --
# cron/generic_agent - GenericAgent.pl cron of the OTRS
-# Copyright (C) 2001-2012 OTRS AG, http://otrs.org/
+# Copyright (C) 2001-2013 OTRS AG, http://otrs.org/
# --
# This software comes with ABSOLUTELY NO WARRANTY.
@@ -1353,5 +1353,5 @@
# --
# cron/pending_jobs - pending_jobs cron of the OTRS
-# Copyright (C) 2001-2012 OTRS AG, http://otrs.org/
+# Copyright (C) 2001-2013 OTRS AG, http://otrs.org/
# --
# This software comes with ABSOLUTELY NO WARRANTY.
@@ -1361,5 +1361,5 @@
# --
# cron/postmaster - postmaster cron of the OTRS
-# Copyright (C) 2001-2012 OTRS AG, http://otrs.org/
+# Copyright (C) 2001-2013 OTRS AG, http://otrs.org/
# --
# This software comes with ABSOLUTELY NO WARRANTY.
@@ -1370,5 +1370,5 @@
# --
# cron/postmaster_mailbox - postmaster_mailbox cron of the OTRS
-# Copyright (C) 2001-2012 OTRS AG, http://otrs.org/
+# Copyright (C) 2001-2013 OTRS AG, http://otrs.org/
# --
# This software comes with ABSOLUTELY NO WARRANTY.
@@ -1378,5 +1378,5 @@
# --
# cron/rebuild_ticket_index - rebuild ticket index for OTRS
-# Copyright (C) 2001-2012 OTRS AG, http://otrs.org/
+# Copyright (C) 2001-2013 OTRS AG, http://otrs.org/
# --
# This software comes with ABSOLUTELY NO WARRANTY.
@@ -1387,5 +1387,5 @@
# --
# cron/session - delete old session ids of the OTRS
-# Copyright (C) 2001-2012 OTRS AG, http://otrs.org/
+# Copyright (C) 2001-2013 OTRS AG, http://otrs.org/
# --
# This software comes with ABSOLUTELY NO WARRANTY.
@@ -1396,5 +1396,5 @@
# --
# cron/unlock - unlock old locked ticket of the OTRS
-# Copyright (C) 2001-2012 OTRS AG, http://otrs.org/
+# Copyright (C) 2001-2013 OTRS AG, http://otrs.org/
# --
# This software comes with ABSOLUTELY NO WARRANTY.
@@ -1432,10 +1432,12 @@
</para>
<para>
- If you need to do a "patch level upgrade", which is an upgrade for instance
-from OTRS version 3.1.1 to 3.1.3, you should skip steps 8, 10 and 12-19.
+ Within a single minor version you can skip patch level releases if you want
+to upgrade. For instance you can upgrade directly from OTRS 3.1.1 to version
+3.1.4. If you need to do such a "patch level upgrade", you should skip steps
+9, 11 and 13-19.
</para>
<para>
Please note that for upgrades from 3.1.beta1 or 3.1.beta2, an additional
-step 20 is needed!
+step 21 is needed!
</para>
<para>
@@ -1468,4 +1470,5 @@
<listitem><para><filename>Kernel/Config/Files/ZZZAuto.pm</filename></para></listitem>
<listitem><para><filename>var/*</filename></para></listitem>
+ <listitem><para>as well as the database</para></listitem>
</itemizedlist>
</para>
@@ -1473,9 +1476,4 @@
<listitem>
<para>
- Резервное копирование базы данных.
- </para>
- </listitem>
- <listitem>
- <para>
Make sure that you have backed up everything ;-)
</para>
@@ -1680,9 +1678,17 @@
If you want to use the new escalation events in your system, you need to
activate the corresponding GenericAgent job in
-Kernel/Config/GenericAcent.pm. Please look into
+Kernel/Config/GenericAgent.pm. Please look into
Kernel/Config/GenericAgent.pm.dist for an example of how to do this.
</para>
</listitem>
<listitem>
+ <para>TicketHistory</para>
+ <para>
+ The TicketHistory type TicketFreeTextUpdate was renamed to
+TicketDynamicFieldUpdate. If you have any custom reporting using this,
+please adjust it.
+ </para>
+ </listitem>
+ <listitem>
<para>Ticket event handlers</para>
<para>
@@ -1726,5 +1732,5 @@
<listitem>
<para>
- FreeText/Time based ACLs
+ ACL changes
</para>
<para>
@@ -1740,4 +1746,34 @@
situations when a ticket does not exist yet.
</para>
+ <para>
+ Please also note that since OTRS 3.1.5, it is possible to match either the
+values of an existing ticket as it is on the database (new setting
+"PropertiesDatabase"), in addition to the existing match against the current
+values of the form. Details can be found at
+http://doc.otrs.org/3.1/en/html/acl.html.
+ </para>
+ </listitem>
+ <listitem>
+ <para>
+ SMIME file names
+ </para>
+ <para>
+ This step is ONLY needed if you use SMIME to encrypt/sign your emails. You
+need to take this step if you upgrade from 3.0.x OR if you upgrade from
+3.1.x before 3.1.6 while using OpenSSL 1.x to encrypt/sign your emails.
+ </para>
+ <para>
+ Between OTRS 3.0.x and 3.1.x, the file naming of private secret file names
+changed and need to be updated. In addition, OpenSSL 0.9.x and 1.x use
+different algorithms to calculate the certificate hash. To update your
+private secrets and certificate file names, please run this command:
+<screen>
+shell> bin/otrs.RefreshSMIMEKeys.pl
+ </screen>
+ </para>
+ <para>
+ This step must also be taken if you change a running installation from
+OpenSSL 0.9 to 1.x.
+ </para>
</listitem>
<listitem>
Author: mg
Author: mg
Author: mg
Index: otrs.xml
===================================================================
RCS file: /home/cvs/doc-admin/ru/Attic/otrs.xml,v
retrieving revision 1.17
retrieving revision 1.17.2.1
diff -2 -u -d -r1.17 -r1.17.2.1
--- otrs.xml 17 Apr 2012 11:35:55 -0000 1.17
+++ otrs.xml 6 Feb 2013 14:50:34 -0000 1.17.2.1
@@ -378,5 +378,5 @@
<section>
- <title>1 GENERIC INTERFACE - A Web Service Framework</title>
+ <title>GENERIC INTERFACE - A Web Service Framework</title>
<itemizedlist>
<listitem>
@@ -436,5 +436,5 @@
</para>
<section>
- <title>1.1 Current Features</title>
+ <title>Current Features</title>
<itemizedlist>
<listitem>
@@ -457,5 +457,5 @@
</section>
<section>
- <title>1.2 Future Features</title>
+ <title>Future Features</title>
<itemizedlist>
<listitem>
@@ -475,5 +475,5 @@
<section>
- <title>2 DYNAMIC FIELDS</title>
+ <title>DYNAMIC FIELDS</title>
<para>The DynamicFields Feature replaces the existing ticket and article FreeText
and FreeTime fields with a dynamic structure that will also allow to create
@@ -533,7 +533,7 @@
<section>
- <title>3 TICKET MANAGEMENT IMPROVEMENTS</title>
+ <title>TICKET MANAGEMENT IMPROVEMENTS</title>
<section>
- <title>3.1 Ticket creation improved</title>
+ <title>Ticket creation improved</title>
<itemizedlist>
<listitem>
@@ -544,5 +544,5 @@
</section>
<section>
- <title>3.2 Inbound phone call support</title>
+ <title>Inbound phone call support</title>
<itemizedlist>
<listitem>
@@ -553,5 +553,5 @@
</section>
<section>
- <title>3.3 Ticket overview preview improved</title>
+ <title>Ticket overview preview improved</title>
<itemizedlist>
<listitem>
@@ -567,5 +567,5 @@
</section>
<section>
- <title>3.4 Ticket move improved</title>
+ <title>Ticket move improved</title>
<itemizedlist>
<listitem>
@@ -576,5 +576,5 @@
</section>
<section>
- <title>3.5 Bulk action improved</title>
+ <title>Bulk action improved</title>
<itemizedlist>
<listitem>
@@ -591,5 +591,5 @@
</section>
<section>
- <title>3.6 Configurable Reject Sender Email Address</title>
+ <title>Configurable Reject Sender Email Address</title>
<itemizedlist>
<listitem>
@@ -604,7 +604,7 @@
<section>
- <title>4 PROCESS AUTOMATION</title>
+ <title>PROCESS AUTOMATION</title>
<section>
- <title>4.1 Escalation events added</title>
+ <title>Escalation events added</title>
<itemizedlist>
<listitem>
@@ -617,5 +617,5 @@
</section>
<section>
- <title>4.2 Notification mechanism improved</title>
+ <title>Notification mechanism improved</title>
<itemizedlist>
<listitem>
@@ -627,5 +627,5 @@
</section>
<section>
- <title>4.3 Time calculation improved</title>
+ <title>Time calculation improved</title>
<itemizedlist>
<listitem>
@@ -637,5 +637,5 @@
</section>
<section>
- <title>4.4 GenericAgent improved</title>
+ <title>GenericAgent improved</title>
<itemizedlist>
<listitem>
@@ -651,7 +651,7 @@
<section>
- <title>5 USER INTERFACE, RICH TEXT EDITOR, CHARSET</title>
+ <title>USER INTERFACE, RICH TEXT EDITOR, CHARSET</title>
<section>
- <title>5.1 User interface performance improved</title>
+ <title>User interface performance improved</title>
<itemizedlist>
<listitem>
@@ -662,5 +662,5 @@
</section>
<section>
- <title>5.2 Rich Text Editor Update</title>
+ <title>Rich Text Editor Update</title>
<itemizedlist>
<listitem>
@@ -688,5 +688,5 @@
</section>
<section>
- <title>5.3 Unicode Support - Non-UTF-8 Internal Encodings Dropped</title>
+ <title>Unicode Support - Non-UTF-8 Internal Encodings Dropped</title>
<itemizedlist>
<listitem>
@@ -701,7 +701,7 @@
</section>
<section>
- <title>6 DATABASE DRIVER SUPPORT</title>
+ <title>DATABASE DRIVER SUPPORT</title>
<section>
- <title>6.1 PostgreSQL DRIVER compatibility improved</title>
+ <title>PostgreSQL DRIVER compatibility improved</title>
<itemizedlist>
<listitem>
@@ -714,5 +714,5 @@
</section>
<section>
- <title>6.2 MS SQL DRIVER compatibility improved</title>
+ <title>MS SQL DRIVER compatibility improved</title>
<itemizedlist>
<listitem>
@@ -725,7 +725,7 @@
</section>
<section>
- <title>7 MAIL INTEGRATION</title>
+ <title>MAIL INTEGRATION</title>
<section>
- <title>7.1 Mail handling improved</title>
+ <title>Mail handling improved</title>
<itemizedlist>
<listitem>
Author: mg
Author: mg
Author: mg
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Author: mg
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