[otrs-cvs] ITSMIncidentProblemManagement/Kernel/Modules AgentTicketPhone.pm, 1.53, 1.54 AgentTicketEmail.pm, 1.46, 1.47

Comments:
Update of /home/cvs/ITSMIncidentProblemManagement/Kernel/Modules
In directory lancelot:/tmp/cvs-serv17100/Kernel/Modules

Modified Files:
	AgentTicketPhone.pm AgentTicketEmail.pm 
Log Message:
Fixed bug #7430 - Link option in AgentTicketPhone is only displayed if the user has rights on AdminCustomerUser.

Author: ub

Index: AgentTicketPhone.pm
===================================================================
RCS file: /home/cvs/ITSMIncidentProblemManagement/Kernel/Modules/AgentTicketPhone.pm,v
retrieving revision 1.53
retrieving revision 1.54
diff -2 -u -d -r1.53 -r1.54
--- AgentTicketPhone.pm	30 Jan 2013 14:05:10 -0000	1.53
+++ AgentTicketPhone.pm	8 Feb 2013 11:27:42 -0000	1.54
@@ -2365,4 +2365,21 @@
         );
     }
+# ---
+# ITSM
+# ---
+    # make sure to show the options block so that the "Link Ticket" option is shown
+    # even if spellchecker and OptionCustomer is turned off
+    if ( !$ShownOptionsBlock ) {
+        $Self->{LayoutObject}->Block(
+            Name => 'TicketOptions',
+            Data => {
+                %Param,
+            },
+        );
+
+        # set flag to "true" in order to prevent calling the Options block again
+        $ShownOptionsBlock = 1;
+    }
+# ---
 
     # show attachments

Author: ub

Index: AgentTicketEmail.pm
===================================================================
RCS file: /home/cvs/ITSMIncidentProblemManagement/Kernel/Modules/AgentTicketEmail.pm,v
retrieving revision 1.46
retrieving revision 1.47
diff -2 -u -d -r1.46 -r1.47
--- AgentTicketEmail.pm	30 Jan 2013 14:05:10 -0000	1.46
+++ AgentTicketEmail.pm	8 Feb 2013 11:27:42 -0000	1.47
@@ -2570,4 +2570,21 @@
         );
     }
+# ---
+# ITSM
+# ---
+    # make sure to show the options block so that the "Link Ticket" option is shown
+    # even if spellchecker, address book and OptionCustomer is turned off
+    if ( !$ShownOptionsBlock ) {
+        $Self->{LayoutObject}->Block(
+            Name => 'TicketOptions',
+            Data => {
+                %Param,
+            },
+        );
+
+        # set flag to "true" in order to prevent calling the Options block again
+        $ShownOptionsBlock = 1;
+    }
+# ---
 
     # show attachments
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