[otrs-cvs] ITSMIncidentProblemManagement/Kernel/Modules AgentTicketEmail.pm, 1.44, 1.44.2.1 AgentTicketPhone.pm, 1.49.2.1, 1.49.2.2

Comments:
Update of /home/cvs/ITSMIncidentProblemManagement/Kernel/Modules
In directory lancelot:/tmp/cvs-serv17547/Kernel/Modules

Modified Files:
      Tag: rel-3_1
	AgentTicketEmail.pm AgentTicketPhone.pm 
Log Message:
Fixed bug #7430 - Link option in AgentTicketPhone is only displayed if the user has rights on AdminCustomerUser.

Author: ub

Index: AgentTicketEmail.pm
===================================================================
RCS file: /home/cvs/ITSMIncidentProblemManagement/Kernel/Modules/AgentTicketEmail.pm,v
retrieving revision 1.44
retrieving revision 1.44.2.1
diff -2 -u -d -r1.44 -r1.44.2.1
--- AgentTicketEmail.pm	22 Oct 2012 21:24:52 -0000	1.44
+++ AgentTicketEmail.pm	8 Feb 2013 11:29:51 -0000	1.44.2.1
@@ -1,5 +1,5 @@
 # --
 # Kernel/Modules/AgentTicketEmail.pm - to compose initial email to customer
-# Copyright (C) 2001-2012 OTRS AG, http://otrs.org/
+# Copyright (C) 2001-2013 OTRS AG, http://otrs.org/
 # --
 # $Id$
@@ -2541,4 +2541,21 @@
         );
     }
+# ---
+# ITSM
+# ---
+    # make sure to show the options block so that the "Link Ticket" option is shown
+    # even if spellchecker, address book and OptionCustomer is turned off
+    if ( !$ShownOptionsBlock ) {
+        $Self->{LayoutObject}->Block(
+            Name => 'TicketOptions',
+            Data => {
+                %Param,
+            },
+        );
+
+        # set flag to "true" in order to prevent calling the Options block again
+        $ShownOptionsBlock = 1;
+    }
+# ---
 
     # show attachments

Author: ub

Index: AgentTicketPhone.pm
===================================================================
RCS file: /home/cvs/ITSMIncidentProblemManagement/Kernel/Modules/AgentTicketPhone.pm,v
retrieving revision 1.49.2.1
retrieving revision 1.49.2.2
diff -2 -u -d -r1.49.2.1 -r1.49.2.2
--- AgentTicketPhone.pm	3 Dec 2012 10:29:27 -0000	1.49.2.1
+++ AgentTicketPhone.pm	8 Feb 2013 11:29:51 -0000	1.49.2.2
@@ -1,5 +1,5 @@
 # --
 # Kernel/Modules/AgentTicketPhone.pm - to handle phone calls
-# Copyright (C) 2001-2012 OTRS AG, http://otrs.org/
+# Copyright (C) 2001-2013 OTRS AG, http://otrs.org/
 # --
 # $Id$
@@ -2329,4 +2329,21 @@
         );
     }
+# ---
+# ITSM
+# ---
+    # make sure to show the options block so that the "Link Ticket" option is shown
+    # even if spellchecker and OptionCustomer is turned off
+    if ( !$ShownOptionsBlock ) {
+        $Self->{LayoutObject}->Block(
+            Name => 'TicketOptions',
+            Data => {
+                %Param,
+            },
+        );
+
+        # set flag to "true" in order to prevent calling the Options block again
+        $ShownOptionsBlock = 1;
+    }
+# ---
 
     # show attachments
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