Re: $TicketObject->TicketSearch() in the API
Torsten Thau <[email protected]>
| Newsgroups | gmane.comp.otrs.devel |
|---|---|
| Organization | c.a.p.e. IT Group |
| Message-ID | <[email protected]> |
Hi, >> What about user 1 does not have the required permissions? However, >> permission 'ro' would be less strict. > > AFAIK, user 1 is 'root@localhost' which should have all possible > permissions? Indeed, user 1 is root@localhost. But if you have set up own groups and permissions without adding user 1 to these groups. user 1 won't see tickets in these groups - at least not in the web frontend. regards, Torsten Thau -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 personal pgp-key: 0x93E0A174 fax: +49 371 5347 625 http://www.cape-it.de --------------------------------------------------------------------- OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
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