Re: Feature request: response template -> next ticket state

Graeme Brough <Graeme.Brough <at> Sun.COM> writes:

> We achieved this by updating Kernel/Modules/AgentCompose.pm:

Thanks… this is a pretty evil hack, but we also have a “close with
success” template.

@OTRS Developers: did you have any success implementing this feature
request? +1 from us.

bye,
//mirabilos
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