Please help me

Ali Umair <[email protected]>
Newsgroups gmane.comp.otrs.devel
Message-ID <[email protected]>
Hi,
     I am new in OTRS and want to upgrade 2.2 to 3.0. but i am confused 
what i take first step to ahead. I read only developer guide of OTRS. I 
know this is step by step up gradation like 2.2 to 2.3 and then 2.4 then 
3.0. but suggest me in detail what step i follow. and if i customize 
(Add new column and remove some colum or concate some column) in the 
reports of OTRS then what files are changed and what should i take first 
step. kindly guide me about it. I really thankful to you.... !!!
-- 

-- 

*Best Regards*

*Ali Umair | Software Engineer *
*i**2**c**Pakistan*| 04-Old FCC, Ferozepur Road, Lahore, PAKISTAN

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