Re: ticket search by dynamic field

Flavio Mattos <[email protected]>
Newsgroups gmane.comp.otrs.devel
Message-ID <CAGPFiXOK+gsPYfdhNhLe33E97AQAOR9WA+KWZGB1UdwzOQZS=Q@mail.gmail.com>
Hi Carlos!
I' m using version 3.1.8

Thanks

On Thu, Sep 6, 2012 at 11:22 AM, Carlos Rodríguez <[email protected]
> wrote:

> Hi Flavio,
>
> I remember there is a bug in the GI search regarding DynamicFields, what
> version of OTRS are you using?
>
> Please update to latest.
>
>  ((enjoy))
>
> Carlos Rodríguez
>
>
>
>
> On Sep 6, 2012, at 1:12 PM, Flavio Mattos <[email protected]>
> wrote:
>
>
> Hey!
> I've been trying to use the generic interface to search tickets by a
> dynamic field. I'm using java client.
> It seems to be correct accordingly with the documentation. The problem is,
> the search is returning all tickets instead of just
> return the field XYZ = 'test'
>
> is it a bug? What am I doing wrong?
>
> Thanks
>
>  Incoming data before mapping (2012-09-06 10:52:16, debug)
>
> $VAR1 = {
>   'DynamicField_XYZ' => {
>     'Equals' => 'test'
>   },
>   'Password' => 'root',
>   'UserLogin' => 'root@localhost'
> };
>
>   <http://192.168.20.168/otrs/index.pl#>
>  Incoming data after mapping (2012-09-06 10:52:16, debug)
>
> $VAR1 = {
>   'DynamicField_XYZ' => {
>     'Equals' => 'test'
>   },
>   'Password' => 'root',
>   'UserLogin' => 'root@localhost'
> };
>
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