Re: ticket search by dynamic field

Thank you so much!!

I'll do that! :)

On Thu, Sep 6, 2012 at 5:19 PM, Carlos Rodríguez
<[email protected]>wrote:

> Hi Flavio,
>
> The bug was solved since OTRS 3.1.9, so I will recommend you to update to
> OTRS 3.1.10 (for security reasons)
>
> http://bugs.otrs.org/show_bug.cgi?id=8360
>
> ((enjoy))
>
> Carlos Rodríguez
>
>
>
>
> On Sep 6, 2012, at 6:04 PM, Flavio Mattos <[email protected]>
> wrote:
>
> Hi Carlos!
> I' m using version 3.1.8
>
> Thanks
>
> On Thu, Sep 6, 2012 at 11:22 AM, Carlos Rodríguez <
> [email protected]> wrote:
>
>> Hi Flavio,
>>
>> I remember there is a bug in the GI search regarding DynamicFields, what
>> version of OTRS are you using?
>>
>> Please update to latest.
>>
>>  ((enjoy))
>>
>> Carlos Rodríguez
>>
>>
>>
>>
>> On Sep 6, 2012, at 1:12 PM, Flavio Mattos <[email protected]>
>> wrote:
>>
>>
>> Hey!
>> I've been trying to use the generic interface to search tickets by a
>> dynamic field. I'm using java client.
>> It seems to be correct accordingly with the documentation. The problem
>> is, the search is returning all tickets instead of just
>> return the field XYZ = 'test'
>>
>> is it a bug? What am I doing wrong?
>>
>> Thanks
>>
>>  Incoming data before mapping (2012-09-06 10:52:16, debug)
>>
>> $VAR1 = {
>>   'DynamicField_XYZ' => {
>>     'Equals' => 'test'
>>   },
>>   'Password' => 'root',
>>   'UserLogin' => 'root@localhost'
>> };
>>
>>   <http://192.168.20.168/otrs/index.pl#>
>>  Incoming data after mapping (2012-09-06 10:52:16, debug)
>>
>> $VAR1 = {
>>   'DynamicField_XYZ' => {
>>     'Equals' => 'test'
>>   },
>>   'Password' => 'root',
>>   'UserLogin' => 'root@localhost'
>> };
>>
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