Re: otrs ticket get via soap

Hi Mike!
What I don' t understand is... OTRS still working and I can access it from
my vm via localhost... I just can' t access it via my guest machine
and there is no error in my log...
just resuming normal operations ...

Thanks



On Mon, Sep 10, 2012 at 1:32 PM, Michiel Beijen <[email protected]>wrote:

> Hi Flavio,
>
> it seems like somehow you're able to crash the apache child process.
> You should be able to see some more details in the Apache error log in
> /var/log/httpd/error.log and/or the OTRS error log.
> --
> Mike
>
> On Mon, Sep 10, 2012 at 10:29 PM, Flavio Mattos
> <[email protected]> wrote:
> > Hei guys!
> >
> > Last week I updated OTRS to version 3.1.10. I' m using the web service
> > ticket get.
> >
> > The problem is:
> > I have OTRS in a virtual machine(CentOS) and I access it via web
> interface
> > http://<my vm ip>/otrs/index.pl from my pc and it works fine.. But
> after I
> > call the web service ticket get as I used to do, it seems that something
> has
> > crashed... I can' t access OTRS via web interface anymore because a
> timeout
> > is error is showed like OTRS is down. But if I access from  my virtual
> > machine using localhost it works... If I turn off my vm and turn on
> again..
> > it start woks again... until I call the ticket get service...
> >
> > Does anybody know something about that? Could be a bug?
> >
> >
> > Thanks
> >
> >
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