Re: otrs ticket get via soap

Hi Flavio,

it seems like somehow you're able to crash the apache child process.
You should be able to see some more details in the Apache error log in
/var/log/httpd/error.log and/or the OTRS error log.
--
Mike

On Mon, Sep 10, 2012 at 10:29 PM, Flavio Mattos
<[email protected]> wrote:
> Hei guys!
>
> Last week I updated OTRS to version 3.1.10. I' m using the web service
> ticket get.
>
> The problem is:
> I have OTRS in a virtual machine(CentOS) and I access it via web interface
> http://<my vm ip>/otrs/index.pl from my pc and it works fine.. But after I
> call the web service ticket get as I used to do, it seems that something has
> crashed... I can' t access OTRS via web interface anymore because a timeout
> is error is showed like OTRS is down. But if I access from  my virtual
> machine using localhost it works... If I turn off my vm and turn on again..
> it start woks again... until I call the ticket get service...
>
> Does anybody know something about that? Could be a bug?
>
>
> Thanks
>
>
> _______________________________________________
> OTRS mailing list: dev - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/dev
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
_______________________________________________
OTRS mailing list: dev - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/dev
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev