Re: Fiield Due date utilization
Juan Manuel Clavero Almirón <[email protected]>
| Newsgroups | gmane.comp.otrs.devel |
|---|---|
| Message-ID | <4E6C4135180B424CBFC6C6DE9456154A48F9FA48@SCPDPSEXMB03P.ssib.local> |
Hi Rocco, I don't know if there is any OTRS automatic operation about Due Date. I think it's a Dynamic Field, defined in AdminDynamicField, and that you can hide it in SysConfig -> Ticket -> Frontend::Agent::Ticket::ViewPhoneNew -> Ticket::Frontend::AgentTicketPhone###DynamicField Kind regards, Juan Clavero -----Mensaje original----- Date: Wed, 24 Oct 2012 09:55:58 +0200 From: Rocco Tocci <[email protected]> Subject: [dev] Fiield Due date utilization To: Development community of OTRS <[email protected]> Message-ID: <[email protected]> Content-Type: text/plain; charset="iso-8859-15"; Format="flowed" Hi guys, I wanted to understand the significance of the field *due date* on creating new phone.ticket Identifies only 'another timestamp field? Or has a value on the management of the ticket? Also where is configured this field? I would like to disable it in the form of the new phone ticket. Thanks Rocco _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev