Fiield Due date utilization

Rocco Tocci <[email protected]>
Newsgroups gmane.comp.otrs.devel
Message-ID <[email protected]> 
Hi guys, I wanted to understand the significance of the field *due date* 
on creating new  phone.ticket
Identifies only 'another timestamp field? Or has a value on the 
management of the ticket?
Also where is configured this field? I would like to disable it in the 
form of the new phone ticket.

Thanks
Rocco

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