Why is Service Mandatory while creating ticket against for SLA?

"Jignesh Kakka (jkakka)" <[email protected]>
Newsgroups gmane.comp.otrs.devel
Message-ID <[email protected]>
I am trying to create ticket against SLA. It complains that SLA is invalid field

<ErrorCode>TicketCreate.InvalidParameter</ErrorCode>
            <ErrorMessage>TicketCreate: Ticket->SLAID or Ticket->SLA parameter is invalid!</ErrorMessage>

Now when I ran this code after adding service, it created ticket


Thanks,
Jignesh

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